Software Solutions
Showing results for 
Search instead for 
Do you mean 

Important news: Old Support Products being removed August 1st, 2014

MagdalenaTula ‎07-10-2014 02:54 AM - edited ‎07-19-2015 09:09 PM

In February 1st 2013, HP Software announced the introduction of a new portfolio of Enterprise Support services. As part of this revamp we changed service names and service products numbers for our core support offerings.


HP Software Support(HA106Ax) and HP Software 24x7 Support(HA107Ax) were replaced by HP Software Enterprise Basic Support(HM611Ax) and HP Software Enterprise Standard Support(HM610Ax).


For a recap of these changes go to Partner Central: and click on:· Products A-Z > Software Services > Learn More About HP Software Support Sales


On August 1st, 2014 we will be removing the support bands of these old support products (HA106 and HA107) from the upfront ordering systems. We will be doing this for the product areas identified below. Please note this does not affect the support renewal processes, which will continue to migrate support contracts from the old support products to the new support products at renewals time.


Product areas impacted August 1st - Storage Essentials, IM Protect, IM Preserve, IM Prevent, Fortify, TippingPoint

About the Author


Over 3 years experience in marketing. Loves computer games and technology.

Leave a Comment

We encourage you to share your comments on this post. Comments are moderated and will be reviewed
and posted as promptly as possible during regular business hours

To ensure your comment is published, be sure to follow the Community Guidelines.

Be sure to enter a unique name. You can't reuse a name that's already in use.
Be sure to enter a unique email address. You can't reuse an email address that's already in use.
Type the characters you see in the picture above.Type the words you hear.
February 2016
Software Expert Days - 2016
Join us online to talk directly with our Software experts during the online Expert Days - see details below. Software experts do not monitor this foru...
Read more
See board event postings
Vivit Events - 2016
Learn about upcoming Vivit webinars and live events in 2016.
Read more
View all