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тАО07-04-2011 06:40 AM
тАО07-04-2011 06:40 AM
Re: Command View EVA v9.4 always fails to install (no admin rights...)
I had the same problem installing 9.4 on a freshly installed server... rightmouseclick - run as administrator didn't help.. creating a local user and putting it in the local admin group solved my issue..
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тАО07-05-2011 03:35 AM
тАО07-05-2011 03:35 AM
SolutionHello,
if you have a non-englisch windows installation, be sure that you have a local group called "Administrators". Put the user, with which you're trying to install CV, into this group and also into your local admin group. It seems that the CV setup is searching for a local user group called "Administrators", and if this group doesn't exist, it will end with an error.
Regards,
Patrick
Patrick
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тАО07-05-2011 03:37 AM
тАО07-05-2011 03:37 AM
Re: Command View EVA v9.4 always fails to install (no admin rights...)
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тАО07-05-2011 05:45 AM - edited тАО07-05-2011 05:46 AM
тАО07-05-2011 05:45 AM - edited тАО07-05-2011 05:46 AM
Re: Command View EVA v9.4 always fails to install (no admin rights...)
Thanks Patrick, your hint helped with my installation.
The setup uninstalled CV9.3 and installed CV9.4 after I created the "Administrators" group and added the user to it.
During the setup I encountered another error:
The solution for this problem was:
- Uninstall CV
- Uninstall HP Remote Management Service
- remove all remaining files and registry keys
- reinstall Command View
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тАО07-05-2011 09:56 PM
тАО07-05-2011 09:56 PM
Re: Command View EVA v9.4 always fails to install (no admin rights...)
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тАО07-05-2011 11:32 PM
тАО07-05-2011 11:32 PM
Re: Command View EVA v9.4 always fails to install (no admin rights...)
Hi Johan,
I used the list I found on this website:
http://www.amrila.com/probleme-bei-installation-hp-command-view-9-3/
check for the following entries under
HKEY LOCAL MACHINE -> SOFTWARE -> Hewlett-Packard and
HKEY LOCAL MACHINE -> SOFTWARE тАУ> Wow6432Node (64bit only)
- command view
- HpOvLic
- ccbgn
- CxwsCimom
- hp Storageworks SMI-S
- EVA_Provider
- EVA Performance Monitor
- EVAPerf
HKEY LOCAL MACHINE -> SYSTEM -> CurrentControlSet тАУ> Services
- HP RSM Server
- HP RSM Database
Delete Files:
- C:\Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorks HSV
- C:\Program Files\Hewlett-Packard\COMMON_CCBGN
- C:\Program Files\Zero G Registry (hidden folder, used by other software too)
- C:\Program Files\Common Files\Hewlett-Packard\HPOvLIC
- C:\Program Files\Hewlett-Packard\SMI-S\CXWSCimom\config
Hope this helps.
Regards,
Andy
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тАО07-06-2011 12:41 AM
тАО07-06-2011 12:41 AM
Re: Command View EVA v9.4 always fails to install (no admin rights...)
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тАО07-06-2011 12:45 AM
тАО07-06-2011 12:45 AM
Re: Command View EVA v9.4 always fails to install (no admin rights...)
@CLEB wrote:
Also it only works on English or Japanese language versions
This is not true. I used a german version. Although it is not supported, it still works.
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тАО07-06-2011 01:52 AM
тАО07-06-2011 01:52 AM
Re: Command View EVA v9.4 always fails to install (no admin rights...)
Sure, "not supported" doesn't mean "isn't working". But you should try to use only english installations for CV.
Patrick
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тАО07-19-2011 08:02 AM
тАО07-19-2011 08:02 AM
Re: Command View EVA v9.4 always fails to install (no admin rights...)
I┬┤ve fond the solution myself....
in a NOT English OS you have to create a local security group "Administrators" and put the install-user in this group. (In a German OS the group "Administrators" is called "Administratoren" and the (not very clever) coder hasn`t used the system variable "administrators" to check install-user rights, but the actual group name....)
After this little change the Installation will work!