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08-04-2011 05:44 AM
08-04-2011 05:44 AM
Parstatus command hangs in 2 npars in sd3200 with hp-ux 11.11
Hi,
I have a sd3200, with 2 npars, since yesterday when I launch the parstatus command it doesn't finish it just hangs...
I imagine is a communication problem between the npars and the gsp but there are a lot of things in the middle
I have tried giving the GSP a reset, but it didn't help, I checked SEL and FPL for errors couldn't find anything very helpfull(there is a power fault in cell4,but thats another problem..), i will attach the logs.
Nothing in syslog.log either.
Any idea what can solve this problem, Will a npar(reboot/reset(RS) help?
I also thought of reseting the gsp bus with the RU command, but need hp for that in the sd3200, no support anymore ..
I also attached the output of tusc command when launching parstatus.
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08-04-2011 05:46 AM
08-04-2011 05:46 AM
Re: Parstatus command hangs in 2 npars in sd3200 with hp-ux 11.11
it didn't let me attach the files
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08-04-2011 05:49 AM
08-04-2011 05:49 AM
Re: Parstatus command hangs in 2 npars in sd3200 with hp-ux 11.11
Hope this helps!
Regards
Torsten.
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08-04-2011 06:20 AM
08-04-2011 06:20 AM
Re: Parstatus command hangs in 2 npars in sd3200 with hp-ux 11.11
>it didn't let me attach the files
Did you give them a suffix like .txt?
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08-04-2011 07:19 AM
08-04-2011 07:19 AM
Re: Parstatus command hangs in 2 npars in sd3200 with hp-ux 11.11
yes the files have a .log
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08-04-2011 07:25 AM
08-04-2011 07:25 AM
Re: Parstatus command hangs in 2 npars in sd3200 with hp-ux 11.11
>the files have a .log
You may have to use .txt.
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08-04-2011 07:30 AM
08-04-2011 07:30 AM
Re: Parstatus command hangs in 2 npars in sd3200 with hp-ux 11.11
They told me about parstatus, and it was hanging since the 2nd of august, but looking further into the problem, i found out icod_stat commands also hanging since the 13th of june:
root 16290 1 0 Jun 13 ? 0:00 /usr/sbin/icod_stat
root 16564 1 0 Jun 13 ? 0:00 /usr/sbin/icod_stat
root 323 197 0 Jun 18 ? 0:00 icod_stat
root 28488 1 0 Jun 19 ? 0:00 /usr/sbin/icod_stat
root 4699 4553 0 Jun 22 ? 0:00 icod_stat
root 19416 1 0 Jun 15 ? 0:00 /usr/sbin/icod_stat
root 1064 942 0 Jun 15 ? 0:00 icod_stat
root 8939 1 0 Jun 21 ? 0:00 /usr/sbin/icod_stat
root 4501 1 0 Jun 14 ? 0:00 /usr/sbin/icod_stat
root 11044 10904 0 Jun 14 ? 0:00 icod_stat
..................................
And that corresponds with the a problem we had in the cpd, with overtemperature, and the complex shutdown
30 PM 0 *5 0x582008516100406e 0x00006f050d07000a INLET_OVERTEMP
131 PM 0 *5 0x582008516100406e 0x00006f050d07000d INLET_OVERTEMP
132 PM 0 *6 0x582008616100406f 0x00006f050d070b09 INLET_OVERTEMP
133 PM 0 *14 0x5c2008e16100406d 0x00006f050d071011 INLET_OVERTEMP
134 PM 0 *2 0x5c20082944ff302f 0x00006f050d071012 CABPWR_OFF
135 PDHC 0,3 *14 0x246014e39201404f 0x00ffff01ffffff91 POWER_FAULT
135 PDHC 0,3 *14 0x58601c0000004040 0x00006f050d071012 06/13/2011 07:16:18
So it looks that once the npars booted again, they where not able to speak with the gsp.
And that brings us also to the power_fault we have in cell 0,3:
HW status for Cell 3 in cabinet 0: FAILURE DETECTED
Power status: on, 1.6V BRICK 1 UNDER VOLTAGE FAULT
does brick 1 refer to the power brick in the backplane HBPB1 ?
could be related, we have to fix it also..
On the other hand Torsten, no we didn't modify anithing cim related, and are very stable we hardly ever touch them
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08-04-2011 07:32 AM
08-04-2011 07:32 AM
Re: Parstatus command hangs in 2 npars in sd3200 with hp-ux 11.11
triying with .txt
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08-04-2011 10:34 AM
08-04-2011 10:34 AM
Re: Parstatus command hangs in 2 npars in sd3200 with hp-ux 11.11
I would start now to check the components with GSP "ps" command.
Hope this helps!
Regards
Torsten.
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08-04-2011 11:54 PM
08-04-2011 11:54 PM
Re: Parstatus command hangs in 2 npars in sd3200 with hp-ux 11.11
Yes, In the ps output I have once cell with a power problem:
B - Cabinet (UGUY)
C - Cell
G - GSP
I - Core IO
Select Device: c
Enter cabinet number: 0
Enter slot number: 3
HW status for Cell 3 in cabinet 0: FAILURE DETECTED
Power status: on, 1.6V BRICK 1 UNDER VOLTAGE FAULT
Boot is blocked; PDH memory is shared
Cell Attention LED is off
RIO cable status: not connected
RIO cable connection physical location: cannot be determined
Core cell is INVALID
PDH status LEDs: _*__
CPUs
0 1 2 3
Populated * * * *
Over temperature
DIMMs populated:
+----- A -----+ +----- B -----+ +----- C -----+ +----- D -----+
0 1 2 3 4 5 6 7 0 1 2 3 4 5 6 7 0 1 2 3 4 5 6 7 0 1 2 3 4 5 6 7
* * * * * * * * * * * * * * * *
I have also seen this error in the df output:
ERROR: There has been an error retrieving FRU CPU: Location 3, 1
RtnCodeUsbDevNotPresent
176 of 176 FRU IDs were retrieved and valid
------------------------------------------------------------------------------
Fru Name Part Name Loc Serial Num Art Eng Scan R Fru Spec.
Manf Test Hist. 0 Manf Test Hist. 1 Manf Test Hist. 2 CC V FR
Manf Test Hist. 3 Manf Test Hist. 4 Manf Test Hist. 5 Spare
------------------------------------------------------------------------------
SBC Board A1150-2094 0x2020 B
202020202020202020 202020202020202020 202020202020202020 a7 Y A
202020202020202020 202020202020202020 202020202020202020 2020
BPS AXXXX-XXXXX 0 NOT VALID 000E 0x3030 0x1
000000000000000000 000000000000000000 000000000000000000 3b Y A
000000000000000000 000000000000000000 000000000000000000 0000
BPS AXXXX-XXXXX 1 NOT VALID 000F 0x3030 0x2
000000000000000000 000000000000000000 000000000000000000 3d Y A
000000000000000000 000000000000000000 000000000000000000 0000
BPS AXXXX-XXXXX 2 NOT VALID 000E 0x3030 0x1
000000000000000000 000000000000000000 000000000000000000 3b Y A