SAM error

[Jacques Carriere]

hpux11.23, ia64 hp server rx4640
Storage: XP128, XP12000(recently added)

In SAM when I select "Disk Devices", I get the following error
-------------------------------------
Unable tp obtain a description for the XP LUN.
Unable tp open device file.
-------------------------------------
but when I press enter and wait 1 min., the screen displays the correct disk LUN info.

The latest SAM patches have also been installed.

Does any one know what is possibly wrong?

[Fabian Briseño]

hello Jacques.
Have you checked /var/adm/syslog/syslog.log file ?

also do an ioscan

[tkc]

besides SAM patch, make sure you also have the following patches installed and configured :

PHKL_36122 : s700_800 11.23 Cumulative kernel SCSI patch
PHKL_36143 : s700_800 11.23 Fibre Channel Mass Storage Patch
PHSS_32101 : s700_800 11.23 Tachyon TL Fibre Channel Driver Patch

Have you also confirmed that the SAM patch is already applied and configured using the following command :

#swlist -l fileset -a state -a patch_state

[Jacques Carriere]

thanks for all your help.

[V. Nyga]

'points assigned'

Are you sure?
;-)

[Jacques Carriere]

Monsieur V. d'Allemagne

Je vais aussi donné 10 points pour avoir constaté l'erreur.
merci,

Jacques

[Jacques Carriere]

.