Surestore disc down

[MarkSyder]

Hi everybody.

VG vg01 is down on one of my systems. I'm currently shutting the system down so I can reseat the disc.

Has anyone got any suggestions if this doesn't work? Anything that means I don't have to place a hardware call will be appreciated.

Mark Syder (like the drink but spelt different)

[Pete Randall]

Mark,

"Surestore" encompasses a lot of different disk models. What exactly are we dealing with here? FC60? Hot swappable, I presume?


Pete

[Pete Randall]

Mark,

Sorry, it's a stream of consciousness thing. ;^) As soon as I hit submit, I had another thought:

Whether the VG activates or not, the first question is "can ioscan see the physical disks" or is there some other error that is keeping the vg from activating? Anything in syslog?


Pete

[MarkSyder]

Hi Pete.

No, ioscan doesn't pick up the disc. I've spoken to HP and they're convinced it's a faulty disc - they're on their way with a replacement and I've got backup tapes at the ready.

The surestore device is an SC10.

Mark

[Pete Randall]

Mark,

Yes, if ioscan doesn't see it and re-seating it didn't help, it sounds like a faulty disk to me. Good luck - hope all goes well with HP and restores!!


Pete

[MarkSyder]

Pete,

At risk of being controversial I've given 10 points spread across the three answers and inserted a bunny!

Restoration is taking place on the new disc as I type and I hope the users will be back on the system later this morning.

I don't want another day like yesterday!

Mark