dm_stape errors HPUX 11.23 rx5670

[Joe Bozen]

Hi all,

I getting this error in my /etc/opt/resmon/log/api.log file and I'm not sure why. The error appears in my log file about every three minutes due to my montior finding errors. I deleted the special device files associated with my tape drive and rebooted server without success. Can anyone direct me as to where to look.

thanks!

joe...

-------------------Start Event--------------------
User event occurred at Wed Dec 29 09:03:48.511842 2004
Process ID: 22847 (/usr/sbin/stm/uut/bin/tools/.../dm_stape) Log Level: Error
Tool is exiting due to receipt of an unexpected signal (11).

SIGSEGV (11) signal indicates a segmentation violation.

Possible Causes/Recommended Action:

Internal Application error. Tool attempted to reference an invalid address. Usually a NULL or bad pointer
.
-------------------End Event----------------------

[Steven E. Protter]

rmsf the driver

As a last resort, clear and re-create your instance numbers.

See link.

http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&admit=-682735245+1104342713673+28353475&docId=200000067424466

SEP

[Sanjay_6 · Accepted solution]

Hi Joe,

Maybe this link might help,

http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000073715889

the itrc doc id is 8606335169.

Hope this helps.

regds

[Joe Bozen]

Hi all,

I applied the PHSS_30041 patch and the errors did go away. I'm going to monitor things for a day or so and I'll update this thread later.

thanks again to all suggestions.

joe...

[Joe Bozen]

Hi all,

It's been over a week since appling the patch and everything looks great--no more errors.

thanks to all!!!!!!!!

joe...