quad LAN(A5506B) card problem

[vimal_george]

Hi All,

Here we are facing a problem with our HP L1000 server.OS is HP UX 11.0.We have installed driver for this lan card A5506B.But ioscan -fnC lan
Showing S/w state as unclaimed and h/w status as unknown and driver is btlan for the additionl interface on quad card (lan1 to lan4).But btlan is not configured in kernel when i am trying to add this to kernel it is failing by giving an error "can not build kernel using /usr/sbin/config----exit code -71".lanscan is also not showing this lan1 to Lan4.please help me to install this interfaces

[Steven E. Protter]

Shalom,

You may have installed it in a slot that does not work for the card. Though the connectors on an L1000 all look to be PCI compliant, they all will not work.

Other ideas:

HWE patch bundle.

What is the latest quarterly patch set installed on the system.

Booting the system.

Could the card be bad?

SEP

[Sandman!]

Where did you install the btlan driver for this I/O card from? The L1000 (rp5400) does support the I/O card mentioned.

However, the A5506B card and its btlan driver are only supported in HP-UX release 11i or later. Moreover, the btlan driver is bundled alongwith the core OE, that's why you're seeing the kernel compile error.

Check with HP regarding compatibility of the card and the HP-UX release.

~hope it helps

[Torsten. · Accepted solution]

According to the install instructions you should install the software first, the card after this.

http://docs.hp.com/en/5971-4260/index.html

Of course, the card is supported for almost all HP-UX releases, beginning from 10.20 and also for your server, see

http://docs.hp.com/en/supportmatrixEthernetJune05.pdf/supportmatrixEthernetver1June05.pdf

http://www.hp.com/products1/serverconnectivity/adapters/ethernet/infolibrary/fast_ethernet_pb.pdf (page 3)

[vimal_george]

Hi All
Thanks for the reply.I have tried with different cards (so no chance of card failure) and different slots as per Server doccumentaion.still it is not working.i am suspecting OS.do u have any idea to fix this issue(can not build kernel using /usr/sbin/config----exit code -71)other than re-installtion

Regards
Vimal

[Torsten.]

What gives

kmsystem|grep btlan


Did you get some space warnings regarding /stand?

[Sandman!]

Hi Vimal...take a look at ITRC Document KBRC00010598

http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000079997443