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Still in support for agents?

Occasional Visitor

Still in support for agents?

(newbie question) Just need to clarify the support position.

 

Currently have the CMS at 7.2.0 and majority of agents at 6.3 (some lower level on older boxes tho).

 

Tracked down the support matrix;

http://h18006.www1.hp.com/products/servers/management/hpsim/supportmatrix.html

 

This lists the 6.3 versions as out of support as of '03/31/2013'

 

Does this mean that my 6.3 agents are out of support?

Or, as the CMS is 7.2, then they are support (providing they can communicate of course).

 

Thanks, Thomas

 

 

2 REPLIES
Honored Contributor

Re: Still in support for agents?

Hello Thomas,

The management or system management agent 6.3 is rather old but will work with 7.2 SIM but why not update the agent software as they contain a lot of security bugs.

If you have a clean install of SIM 7.2 it could be that you don't have all mib content to handel the snmp trap events that the old agents could send. The agents can be updated without impact on your servers as long as you don't update drivers like nic and/or hba.

Kind regards,

Andrew
Kind regards,

Andrew
Highlighted
Occasional Visitor

Re: Still in support for agents?

Thanks for the reply.  I intend to kick off an update for the agents to bring them all up to date.

 

Just looking to find out if they were still at a supported level.

 

Thomas