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OA 9.1 Msg Agent is buffering - ovbbccb -reg

Honored Contributor Honored Contributor

OA 9.1 Msg Agent is buffering - ovbbccb -reg

Hi.. 

ovcert list, ovcoreid, bbctuil -ping MGMT server, but still...

 

System.txt says this info:

 

0: ERR: Tue Feb 4 14:03:09 2014: opcmsga (5570796/1): [genmsga.c:2848]: Can't get IP address for OVO management server MGMT.Server.domain. (OpC30-42)
0: INF: Tue Feb 4 14:03:11 2014: coda (6553660/1): Waiting to initialize SCOPE ...
0: WRN: Tue Feb 4 14:03:11 2014: opcmsga (5570796/1): [genmsga.c:6243]: Forwarding message/action response to OVO message
receiver failed due to server failure. (OpC30-36)

 

ovconfget looks good as well.. 

while checking this ticket - 
http://h30499.www3.hp.com/t5/Systems-Management-OpenView-OP/OA-9-1-is-buffering-messages-to-OM/m-p/5...

 

it looks like msg agent is not registered... (formated it to avoid the lenghtly post)

 

# ovbbccb -reg

NOTE: Sending query to OV Communication Broker at path:
'https://localhost:383/'

BasePath=/Hewlett-Packard/OpenView/Coda/

BasePath=/Hewlett-Packard/OpenView/RTM/

BasePath=/com.hp.ov.conf.core/bbcrpcserver/

BasePath=/com.hp.ov.conf.core/checkpolicy/bbcrpcserver/

BasePath=/com.hp.ov.ctrl.ovcd/

BasePath=/com.hp.ov.depl/bbcfxserver/

BasePath=/com.hp.ov.depl/bbcrpcserver/

BasePath=/com.hp.ov.eaagt.actr/

BasePath=/com.hp.ov.eaagt.msga.hbp/

BasePath=/com.hp.ov.sec.cm.certificateclient/msg/

BasePath=/com.hp.ov.sec.cm.certificateclient/rpc1/

BasePath=/com.hp.ov.sec.cm.certificateclient/rpc2/

 

i have only these above BasePath's... should i register msg agent... how to register.. please suggest..

5 REPLIES
HPE Expert

Re: OA 9.1 Msg Agent is buffering - ovbbccb -reg

Hello Sekar,

 

From this line it looks like it's a name resolution issue:

 0: ERR: Tue Feb 4 14:03:09 2014: opcmsga (5570796/1): [genmsga.c:2848]: Can't get IP address for OVO management server MGMT.Server.domain. (OpC30-42)
 

I would make sure that the name of the management server is either resolvable via DNS or there is an entry in /etc/hosts for the management server.

 

Best regards,

Tobias

Honored Contributor Honored Contributor

Re: OA 9.1 Msg Agent is buffering - ovbbccb -reg

Thanks Tobias.. but nslookup is good...
bbcutil from node to mgmt server is good... i feel that msg agent is not registered or something...

# bbcutil -ping <mgmt-server-fqdn>

<mgmt-server-fqdn>: status=eServiceOK
coreID=<Core - ID>
bbcV=11.10.035 appN=ovbbccb appV=11.10.035 conn=144
time=56 ms

HPE Expert

Re: OA 9.1 Msg Agent is buffering - ovbbccb -reg

Hello Sekar,

 

Maybe there is a typo in the name of the management server in the config settings (created during agent activation)?

 

Please check these settings (OPC_PRIMARY_MGR may not be set, as that's only set in a MoM environment):

# ovconfget eaagt OPC_PRIMARY_MGR

 

# ovconfget sec.core.auth MANAGER

 

# ovconfget sec.cm.client CERTIFICATE_SERVER

 

Best regards,

Tobias

 

Honored Contributor Honored Contributor

Re: OA 9.1 Msg Agent is buffering - ovbbccb -reg

Is port 383 opened between node and OV server with two way type ?
Did you added the node in node bank and also granted the id on mgmt server ?
Try to restart the agent on node and check all service are running on node as well as mgmt server.

hth,
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Honored Contributor Honored Contributor

Re: OA 9.1 Msg Agent is buffering - ovbbccb -reg

Hey, thanks guys...
the issue was with the mgrconf policy.. it was pointing to the other failover mgmt server. once corrected this, it worked fine..

kudos given..
thanks again...