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OMW 9.0 Installation failed--HP Operations Manager Server and Console core components

Occasional Advisor

OMW 9.0 Installation failed--HP Operations Manager Server and Console core components

Hi, 

 

I am trying to install HP OMW9.0 in Windows server 2008 R2 and my database server is MSSQL Server 2012. My database server is in another remote mechine.

 

 

All the pre -requsites are checked but after some step the installation is failed and give some error--

 

 

SQL error :
2014.01.10 21:24:48.635 - EXCEPTION : *** Exception Level ***************************************
2014.01.10 21:24:48.635 - EXCEPTION : ExceptionType: SqlException
2014.01.10 21:24:48.635 - EXCEPTION : HelpLine:
2014.01.10 21:24:48.635 - EXCEPTION : Message: Could not find stored procedure 'sp_dboption'.
2014.01.10 21:24:48.635 - EXCEPTION : Source: .Net SqlClient Data Provider
2014.01.10 21:24:48.635 - EXCEPTION : StackTrace: at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
2014.01.10 21:24:48.635 - EXCEPTION : at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
2014.01.10 21:24:48.635 - EXCEPTION : at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
2014.01.10 21:24:48.635 - EXCEPTION : at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async)
2014.01.10 21:24:48.635 - EXCEPTION : at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)
2014.01.10 21:24:48.635 - EXCEPTION : at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
2014.01.10 21:24:48.635 - EXCEPTION : at InstallApp.Setup.Components.Database.ExecuteScriptsInternal()
2014.01.10 21:24:48.635 - EXCEPTION : TargetSite: Void OnError(System.Data.SqlClient.SqlException, Boolean)
2014.01.10 21:24:48.635 - EXCEPTION : Data:
2014.01.10 21:24:48.635 - EXCEPTION : HelpLink.ProdName : Microsoft SQL Server
2014.01.10 21:24:48.635 - EXCEPTION : HelpLink.ProdVer : 11.00.2100
2014.01.10 21:24:48.635 - EXCEPTION : HelpLink.EvtSrc : MSSQLServer
2014.01.10 21:24:48.635 - EXCEPTION : HelpLink.EvtID : 2812
2014.01.10 21:24:48.635 - EXCEPTION : HelpLink.BaseHelpUrl : http://go.microsoft.com/fwlink
2014.01.10 21:24:48.635 - EXCEPTION : HelpLink.LinkId : 20476
2014.01.10 21:24:48.635 - EXCEPTION : ***********************************************************
2014.01.10 21:24:48.635 - INFORMATION: failed [Recorded]
2014.01.10 21:24:48.635 - INFORMATION: Package installation finished - recording message for rollback [Recorded]
2014.01.10 21:24:48.635 - INFORMATION: succeeded [Recorded]
2014.01.10 21:24:48.635 - INFORMATION: ERROR: 'HP Operations Manager - Server and Console core components', version 09.00.00231
2014.01.10 21:24:48.651 - INFORMATION: RegistryHelper.SetRegistryValue(HKLM, SOFTWARE\Hewlett-Packard\OVEnterprise, OVOWInstallState, INSTALLERROR, String)
2014.01.10 21:25:30.057 - INFORMATION: Calling ProcessHelper.LaunchApp(C:\Windows\system32\notepad.exe, C:\ProgramData\HP\HP BTO Software\log\installation\HPOM_Foundation_Install_detail.txt)
2014.01.10 21:25:30.073 - INFORMATION: Attempted to Start Process
2014.01.10 21:25:30.073 - INFORMATION: Starting Rollback

 

 

 

 

I have tried this installation again with local database instance and now the installation is done....but this is not the sollution...I didn't understand that why my installation is not complete when i'm using a remote database.

 

 

 

Regards

Shuvankar

1 REPLIES
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Honored Contributor Honored Contributor

Re: OMW 9.0 Installation failed--HP Operations Manager Server and Console core components

Hello

 

Was the installation of OMW kicked off using the OMW installation patch OMW_00148 (http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_OMW_00148? If not then try the patch and see if it helps.  You can see this documented in Support Matrix SUMA (http://support.openview.hp.com/selfsolve/document/KM323488).

 

Also make sure that the user who is installing OMW has full acccess rights on the remote database for it is required to successfully create the database.

Hope this helps.

Regards

Ram