DP A.06.11 | HP-MSL8096 could not be opened ("Device could not be accessed")

[F_A_H]

1. The DP A.06.11 software was installed in wins2008 Storage ent x64.

2. I need to scan the tape to specific drive by right click on the drive --> Scan

3. The DP message similiar like this (please see below):-

[Normal]

From: MSM@hsasbackupsvr.hoshas.hospital.gov.com.my "HP-Ultrium-Drive-1" Time: 6/10/2011 12:15:05 PM

Media session 2011/10/06-7 started.

[Normal]

From: MMA@xxxxxxxx"HP-Ultrium-Drive-1" Time: 6/10/2011 12:15:06 PM

STARTING Media Agent "HP-Ultrium-Drive-1"

[Major]

From: UMA@xxxxxxxx"HP-MSL8096-BACKUP" Time: 6/10/2011 12:24:57 PM

The device "HP-MSL8096-BACKUP" could not be opened("Device could not be accessed")

[Warning]

From: UMA@xxxxxxxxx"HP-MSL8096-BACKUP" Time: 6/10/2011 12:24:57 PM

[

90:59] scsi4:0:5:1

Cannot open exchanger control device (Device type mismatch)

[Critical]

From: UMA@xxxxxxxxxxx"HP-MSL8096-BACKUP" Time: 6/10/2011 12:24:57 PM

[

90:59] xxxxxxxxxxxxx: scsi4:0:5:1

Cannot open exchanger control device ([5] Access is denied. )

[Normal]

From: MSM@xxxxxxxxxxxxxxxx"HP-Ultrium-Drive-1" Time: 6/10/2011 12:24:57 PM

Opening MultiPath library control named 'HP-MSL8096-BACKUP' on path xxxxxxxxxxxxxxxxx;scsi3:0:5:1'.

[Normal]

From: MMA@xxxxxxxxxxxxxxx"HP-Ultrium-Drive-1" Time: 6/10/2011 12:34:47 PM

ABORTED Media Agent "HP-Ultrium-Drive-1"

　

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0 media out of 20 successfully scanned.

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