Tape Backup (Small and Medium Business)
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ST 24x6 Cleaning Media not Recognized

Occasional Contributor

ST 24x6 Cleaning Media not Recognized

I recently had a problem with my Surestore DAT 24x6 listing all media as I re-installed the Backup-Exec software, went through basic troubleshooting steps with the drive and finally got it to recognize my tapes but now it won't see the cleaning media. No matter which slot I put it in, new tape, old tape, it doesn't matter, the slot is always listed as "empty". Now, I am able to run a backup job but not a cleaning job which I'm sure will only last a matter of time