Tape Backup (Small and Medium Business)
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SureStore DLT80e

Occasional Contributor

SureStore DLT80e

When running a backup it always comes up with a message before hand of -

----- TapeAlert Events -----
Device: QUANTUM 2
The tape drive is having problems reading data. No data has been lost, but there has been a reduction in the performance of the tape.

Any ideas as to how to resolve this?
Honored Contributor Honored Contributor

Re: SureStore DLT80e

This is a tapealert flag coming from the drive, most likely indicating that it is requesting cleaning.

Check the drive front panel - it most likely has the 'Use Cleaning Tape' light turned on.

If so, you should load a non-expired cleaning tape (they are good for only 20 cleanings).

You might also want to check to see if the problem is caused by a particular tape.

Additional troubleshooting can be done by looking at the drive error logs using HP Library & Tape Tools (www.hp.com/support/tapetools).
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