Tape Backup (Small and Medium Business)
Showing results for 
Search instead for 
Do you mean 

what to do after getting case number

Occasional Visitor

what to do after getting case number

I had got the case number for my tape drive, LTO Ultrium 460 internal. I had sent test reports. Someone called me at this stage of the case before. but nobody called me yet this time. what should I do? Should I make a phone call? if yes, what is the phone number? I remember there is an 1-800 number with which I can input my case number when I make phone call.
thanks