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MSL 2024 Question about password recovery.

Occasional Visitor

MSL 2024 Question about password recovery.

HI friends! I have msl2024 but service agreement is expired. I have forgotten my msl2024's password. Does HP take money for password recovery without service agreement? 

2 REPLIES
Acclaimed Contributor Acclaimed Contributor

Re: MSL 2024 Question about password recovery.

Call HP support and they can generate a temporary administrator password for you. Once logged in, you can change the password.


Hope this helps!
Regards
Torsten.

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Honored Contributor Honored Contributor

Re: MSL 2024 Question about password recovery.

This might depend on the current routine, but unless you agree to pay for it maybe the case don't even go to level 1..