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тАО03-24-2014 05:53 AM
тАО03-24-2014 05:53 AM
Second drive of MSL4048 lost from device manager
When use backup (symantec backup exec 2012) the second drive delete from windows device manager.
And get event: System Error HP Fibre Channel "A fibre channel HBA port has changed to a state of link down."
After reboot library, this drive show up in device manager and all work.
Try to swap FC cable from drive 1 to drive2, don't help. Anyway second drive lose.
Create case in Symantec - they say, if drive lose from device - that isn't symantec problem.
Plaese help.
Already update all:
Windows 2008 R2
Tape firmware: 8.60 / 3.20e
Drive firmware: M63W
HP FC Qlogic: 5.04.02
HP Storage Fibre Channel Driver: 9.1.11.20
Thanks.
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тАО04-03-2014 12:52 AM
тАО04-03-2014 12:52 AM
Re: Second drive of MSL4048 lost from device manager
Hi,
After swapping FC Cable from Drive 1 to Drive 2, still you are facing problem with the same drive1 or new one drive 2. If you are facing problem with same drive 1 means problem with Drive SFB connector in Drive. If you are facing problem with new drive 2 means probelm with FC Cable.
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тАО04-04-2014 04:06 AM
тАО04-04-2014 04:06 AM
Re: Second drive of MSL4048 lost from device manager
After swapping FC Cable from Drive 1 to Drive 2, yes i still facing problem with the same drive2.
I try connect to another Drive SFB connector in Drive - nothing change.
I try use another server - same trouble with drive 2.
I need to buy a new drive?
Thanks.
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тАО04-11-2014 02:35 AM
тАО04-11-2014 02:35 AM
Re: Second drive of MSL4048 lost from device manager
Hi,
If still you are facing problem with the drive means, you have to change that drive.