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Communications Service Providers: your big data is not only about CDRs

Alain_Decartes on ‎11-14-2013 06:52 AM

 

This blog discusses how communications service providers (CSPs) can use Big Data. While CSPs are swimming in call details records, these are not the only source of data that CSPs can use. For example, customer feedback telephone calls, click-stream and social media streams can provide insight into the CSPs products, the likelihood of customer churn and attempts at fraud. 

 

Read full blog article : http://h30499.www3.hp.com/t5/Discover-Performance-Blog/How-Communications-Service-Providers-can-use-Big-Data/ba-p/6266267#.UoTi6xqkpdE

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Alain_Decartes

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