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License Installation for QTP 11

Occasional Contributor

License Installation for QTP 11

I installed Quick Test Professional version 11 after uninstalling QTP Version 9.5. I have a seat license for 9.5, I installed it, and it said successfully installed. But when I launched Quick Test Professional, it said "The software license in use will expire in 30 days" (now I'm down to 20) and when I click on About it says "demo". So I tried reinstalling it and it said "Failed to install the license key. It is already installed". What is the best way to resolve this issue. Thank you!
"My software can beat up your software"
3 REPLIES
Respected Contributor Respected Contributor

Re: License Installation for QTP 11

Hi,
It says not only "...It is already installed..." I says also that after 30 days when this license expires the installed seat license will be used ;-)
I would say, wait 30 days (in you case wait 20 days) and check if the seat license will be used. Otherwise open a case by HP.
Kind regards,
A.E.
Honored Contributor Honored Contributor

Re: License Installation for QTP 11

I do not believe that the installed seat license will "magically" become valid after the 30 days. QTP 9.5 licenses are not valid for QTP 11. You must request a new license key.
Esteemed Contributor Esteemed Contributor

Re: License Installation for QTP 11

Are you sure it isn't just the Service Test license that it is complaining about. I have installed QTP 11 and got a similar message which did confuse me until I realised it was related to the install being a Functional Test (?) license rather than a QTP license. When the time is up, it reverts to just the FT and add-on licenses.