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06-13-2011 10:06 AM
06-13-2011 10:06 AM
VCX CDR App
A customer has a PRI and some hunt groups setup.
They want to see a report of all calls coming into this site.
I figured out the cdr app reports, but do I have to do this for each line?
In other words, can this app do a boolean query, like 'show calls (from OR to *6141) OR (from OR to *1212)', or would I need to have a report for each number/extension?
The calls come in to six different phone numbers, they are not DIDs, they all ring to the hunt groups.
I know it's a free and basic app, and afaik the only documentation we have is the help file, so any help would be greatly appreciated.
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07-26-2011 12:02 PM
07-26-2011 12:02 PM
Re: VCX CDR App
Taking advantage of this post, i want to know if the CDR App can give information about trunk groups, I am searching in their fields of the app but i don't see nothing related.
Ing. Angélica Susana Hernández Vázquez
System and Field Engineer
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07-26-2011 08:38 PM - edited 07-26-2011 08:39 PM
07-26-2011 08:38 PM - edited 07-26-2011 08:39 PM
Re: VCX CDR App
I'm not sure how. Perhaps someone else can chime in on how to create a trunk group.
Here's all the fields from the vcx admin guide
Table 26 CDR Field Descriptions and Values
Tag Variable Description and Values Example
a0 VERSIONID Indicates version ID of the CDR.
For internal use only.
N/A
a4 SERVICETYPE Indicates service type used.
For internal use only.
N/A
a6 SOURCEIDENTIFIER Identifies the Source of the CDR,
which can only be the call
processor.
16 – call processor
16
a7 SESSIONID Indicates the session identifier.
For internal use only.
N/A
a8 TOTALNUMBERCALLATTEMPTSPERSES The total number of call attempts
made per session.
8
a9 SESSIONSEQUENCENUM Indicates when a session sequence
starts.
For internal use only.
N/A
b0 SESSIONSEQUENCEEND Indicates when a session sequence
ends.
For internal use only.
N/A
b1 ACCTAUTHENTICATIONFAILURECNT Account Auth Failure Count 1
b3 CALLINGPARTYE164ADDRESS An E.164 number from which the
call is placed to the access gateway.
Only the phone extension is
displayed.
304001
b6 CALLINGPARTYIPADDRESS Calling Party IP Address 9843771d
(continued)188 CHAPTER 6: CONFIGURING ACCOUNTING AND BILLING SUPPORT SERVERS
b9 CALLEDPARTYE164ADDRESS An E.164 number of the called
destination. Only the phone
extension is displayed.
333333
c2 CALLEDPARTYIPADDRESS Called Party Phone Number f2794398
d8 INGRESSGATEKEEPERIPADDRESS Call Processor IP Address 10.10.10.10
e4 CALLIDENTIFIER This is a globally unique call ID.
For internal use only.
N/A
e5 CALLTYPE Indicates the type of call placed.
1 – Phone to phone
2 – PC to phone
3 – Phone to PC
4 – Fax to fax
1
e6 CALLSTARTTIMEINGRESSGWACCESS Date and time when the call
accessed the ingress gateway.
20050414 19:54:07
e8 CALLSTARTTIMEANSWERED Date and time when the call is
answered. For example, receipt of
answer supervision until call
disconnect.
20050407 20:37:31
f0 CALLENDTIME Date and time when the call
disconnects. This is typically the
time when the billing stops.
20050414 19:54:07
f2 CALLDURATIONCONNECTTODISCONN Call duration in seconds from
connect to disconnect.
2
f3 CODECTYPE Audio CODEC type used for the
call, such as G.729, G.711, or
G.723.
For internal use only.
N/A
f4 CALLTERMINATIONCAUSE Reason for call disconnect or not
completed. Note that a value of
zero indicates that the call has not
been disconnected, or that no
disconnect reason was given. Only
one value can be provided as the
disconnect reason.
The codes listed come directly from
the all processor and correspond to
SIP error codes. You can find a
detailed list under SIP RFC 3261.
404
(continued)
Table 26 CDR Field Descriptions and Values
Tag Variable Description and Values ExampleManaging CDRs and Super CDRs 189
h7 SIGNALINGPROTOCOL Type of Signaling Protocol
For internal use only.
N/A
h8 PROTOCOLTRANSPORT Type of Protocol Transport
For internal use only.
N/A
j5 CALLMODEL Call Model
For internal use only.
N/A
j8 TRANSLATEDCALLEDPARTYE164ADDR Translated Called Party E.164
address
304001
l1 TEXTCALLIDENTIFIER SIP Text Call Identifier 80990ea1-8cab-d911-9410-a
c771eb4454b
o0 FEATURESUSED Idicates the feature used during a
call.
1 – Speed dial
2 – Call forward unconditional
4 – Call forward ring no answer
8 – Call forward busy
16 – Calling identity supression
4
o1 URIID URI ID, which is used for call
history.
74000001
o2 CALLEEFORWARDNUMBER Call Forwarded Number by Called
Party.
sip:5555000@10.10.10.10
o4 INBOUNDENDPOINTTYPE Indicates the type of inbound end
point.
2 – Gateway
6 – Terminal
9 – Call processor
10 – Others
11 – Unknown
12 – Redirect call processor
13 – IP Messaging server
6
o5 OUTBOUNDENDPOINTTYPE Indicates the type of outbound end
point.
2 – Gateway
6 – Terminal
9 – Call processor
10 – Others
11 – Unknown
12 – Redirect call processor
13 – IP Messaging server
2
(continued)
Table 26 CDR Field Descriptions and Values
Tag Variable Description and Values Example190 CHAPTER 6: CONFIGURING ACCOUNTING AND BILLING SUPPORT SERVERS
Viewing CDRs CDRs are stored on the accounting server.
To v ie w a CDR:
1 Log on an accounting server as cworks.
2 The CDRs are kept in the /opt/3com/VCX/acctxml/db/export directory.
The newest CDR is listed last and would look similar to this:
cdr200504111533531_c.xml
The file naming convention uses this format:
cdr<Year Month Date Hour Minutes ThreeExtraNumbers>_c.xml
A CDR looks similar to this:
<cdr_collection><cdr><a0>1</a0><a4>2</a4><a6>16</a6><a7></a7
><a8>1</a8><a9>1</a9><b1>1</b1><b3>304010</b3><b6>98437911</
b6><b9>304002</b9><c2>98437f49</c2><e5>1</e5><e6>20050411
20:32:22</e6><e8>20050411 20:32:22</e8><f0>20050411
20:32:43</f0><f2>21</f2><f3>0</f3><h7>1</h7><h8>0</h8><j5>2<
/j5><l1>008fbe79-36a9-d911-89b3-b82da66107be</l1><o0>4</o0><
o1>114000001</o1><o2>sip:8475555000@10.10.10.10</o2><o4>6</o
4><o5>2</o5><j8>8475555000</j8></cdr></cdr_collection>
o6 TRANSFEREDTOURI URI that a call was transferred to. 74000002
o7 TRANSFERINGPARTYURI URI of the transferring Transferring
Party URI
74000003
o8 REFERENCECALLID This is the reference text call ID for
when silent monitor and barge in is
used.
Not supported in this release.
N/A
o9 FORWARDINGPARTYURI Forwarding party URI.
Not supported in this release.
N/A
p1 GROUPNAME The name of a hunt group that was
defined when it was created.
1stShift
p2 CALLQUEUEEXITTIME The call queue exit time in a hunt
group - the time stamp filed.
Not supported in this release.
N/A
p3 MEMBEREXTENSION The member extension used in a
hunt group.