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09-28-2014 06:56 AM - last edited on 09-28-2014 06:43 PM by Maiko-I
09-28-2014 06:56 AM - last edited on 09-28-2014 06:43 PM by Maiko-I
Hi @ all,
I have an HP ProCurve 1810G - 8 GE, P.1.6, eCos-2.0.
I've tried to update the initial Firmeware P.1.6 to P.1.17 or P.1.20 but without any success.
1. Here are the steps I've tried:
HTTP P.1.17 > Image "Backup" (with Windows & Linux Client)
TFTP P.1.17 > Image "Backup" (with Windows & Linux TFTP Server)
HTTP P.1.20 > Image "Backup" (with Windows & Linux Client)
TFTP P.1.20> Image "Backup" (with Windows & Linux TFTP Server)
2. System environment:
OS1: Windows 7x64 (Pysical Machine)
OS2: Ubuntu 14.04 (Pysical Machine)
TFTP Server 1 Windows: Tftpd32
TFTP Server 2 Windows: SolarWinds TFTP Server
TFTP Server Ubuntu: tftpgui (https://code.google.com/p/tftpgui/)
No Firewalls, no DHCP, Static IP
PC1 & PC2 <> Switch - directly conntected with LAN Cable (no crossover)
1x CAT5e Cable (0,5 meters)
1x CAT6 Cable (1 meter)
3. HTTP Error Messages:
Download to IMAGE1 failed. Insufficient memory to download the 'P_1_17.stk'.
Download to valMapImage1 failed. File 'P_1_17.stk' may not exist or it is empty.
Download to IMAGE1 failed. Insufficient memory to download the 'P_1_20.stk'.
Download to valMapImage1 failed. File 'P_1_20.stk' may not exist or it is empty.
4. TFTP Error Messages (Windows ans Linux):
Insufficient memory to perform the file download.
File download failed!
6. Notes:
- tried the clear button on the switch > no success
- tried the reset button on the switch > no success
- tried every port with every cable with every client > no success
Now I don't know what to do now. Has someone an solution for me?
With friendly regards
Cookie
P.S: Sorry for my englisch I'm a german speaker. :-)
P.S. This thread has been moved from ProCurve / ProVision-Based to Web and Unmanaged. - Hp Forum Moderator
Solved! Go to Solution.
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- firmware update
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09-29-2014 06:35 AM
09-29-2014 06:35 AM
Re: Firmewareupgrade failed - HP ProCurve 1810G - 8 GE, P.1.6
Hello,
Did you tried these procesure : (first step is mandatory !)
- Position Image1 as active
- Reboot
- Update Active with 1.20
- Reboot
- Update Backup with 2.12
- Position Image2 as active
- Reboot
- Update Backup with 2.12
Let me know if it's help.
Regards,
FranoM
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09-29-2014 08:09 AM
09-29-2014 08:09 AM
Re: Firmewareupgrade failed - HP ProCurve 1810G - 8 GE, P.1.6
Hi,
thanks for your reply.
The problem is that I can't set the 1st Image as active.
It comes the following error message:
When i try to update the "Active" Image by selecting the Active instead of Backup Entry in the Download Manager nothing happens when i push the "Download" Button.
No Error Message - Nothing
It looks like the button donsn't work. (HTTP & TFTP)
Regards,
Cookie
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09-29-2014 08:13 AM - edited 09-29-2014 08:14 AM
09-29-2014 08:13 AM - edited 09-29-2014 08:14 AM
SolutionHello,
As I can see on your screen shot, the switch do not see his own firmware.
Your switch is life time warranty. Open a case at the HP support and ask to replace it.
Regards,
FranoM
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09-29-2014 08:17 AM
09-29-2014 08:17 AM
Re: Firmewareupgrade failed - HP ProCurve 1810G - 8 GE, P.1.6
Hi,
thanks for your help.
Can you tell me how to do this?
I've searched around the HP Website the last weekend a couple of times to get in touch with HP.
But I can't really find the right contact for me.
Regards,
Cookie
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09-29-2014 08:23 AM
09-29-2014 08:23 AM
Re: Firmewareupgrade failed - HP ProCurve 1810G - 8 GE, P.1.6
Cookie,
If you are located in Belgium, the best way is : +32 78600600
Regards,
FranoM
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09-29-2014 08:28 AM
09-29-2014 08:28 AM
Re: Firmewareupgrade failed - HP ProCurve 1810G - 8 GE, P.1.6
Hi FranoM,
I'm located in Germany. :-)
Regards,
Cookie
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09-29-2014 08:32 AM
09-29-2014 08:32 AM
Re: Firmewareupgrade failed - HP ProCurve 1810G - 8 GE, P.1.6
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09-29-2014 08:52 AM
09-29-2014 08:52 AM
Re: Firmewareupgrade failed - HP ProCurve 1810G - 8 GE, P.1.6
Hi,
thanks a lot for your help.
I've opend a case by phone now.
They will check if a replacement is required.
Have a nice Day :-)
Regards,
Cookie
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02-02-2015 11:43 AM
02-02-2015 11:43 AM
Re: Firmewareupgrade failed - HP ProCurve 1810G - 8 GE, P.1.6
Anything new about that?
Have the same issue here, too..also in Germany...