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01-21-2015 12:39 PM
01-21-2015 12:39 PM
Need to download switch firmware but link is dead.
I spent a good 20 minutes looking for the correct place to submit dead links and couldn't find anything so sorry if this isn't it.
I need to update the firmware on a switch (lifetime warranty) but the support page leads to a dead link. Switch part number is J9050A and the driver site leads me here but the link provided in the search results leads to a "We're Sorry" page.
Can this be corrected and if not how can I obtain this firmware?
PS.
I tried the online chat feature a few times over the last few days but it's always "Not available at this time." Please fix that too.
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01-22-2015 12:49 AM
01-22-2015 12:49 AM
Re: Need to download switch firmware but link is dead.
I found a feedback link under My Networking and reported it:
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01-22-2015 08:42 PM
01-22-2015 08:42 PM
Re: Need to download switch firmware but link is dead.
The link seems to be working now. But I can't get it to work for firefox, just IE and chrome.
Direct link: