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10-26-2015 01:28 PM
10-26-2015 01:28 PM
Problems with devices/support showing under support center website
When I go to the HP website and login and then go to Support and then to “Insight Online, My IT Environment” I expect to see my products. I have managed to get 6 products to show up, albeit only under “Contracts and warranties”, not under devices.
Six of my products I cannot get to show, they all come up as Expired even though I have coverage on them. I bought the coverage through CDW in fact.
Is there anyone that can help? I have gone several rounds with HP support with no help whatsoever. In fact they told me not to use the site to just put my info in Excel.
Thanks,
Mike
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10-26-2015 09:18 PM - edited 10-27-2015 12:21 PM
10-26-2015 09:18 PM - edited 10-27-2015 12:21 PM
Re: Problems with devices/support showing under HPE Support Center website
>I have managed to get 6 products to show up,
Are these PC/printers or servers/networking/storage?
This board is only for the latter.
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10-27-2015 09:26 AM
10-27-2015 09:26 AM
Re: Problems with devices/support showing under Support Center website
SAN's, servers, switches....