Your questions about the HPE Support Center website
1752570 Members
5022 Online
108788 Solutions
New Discussion ī„‚

HPE Federal Support?

 
JSpeegle
Occasional Visitor

HPE Federal Support?

Does HPE have an 800 number dedicated to the support of US Federal Government customers?

If a US based support manager would please contact me, I would greatly appreciate it.

THX!

Jeffrey W. Speegle 

Systems Administrator, Security+
Automated Behavior Analysis (AuBA)
NASA Global Enterprise Support
O: 256.961.0482 | C: 256.631.6852
jeffrey.w.speegle@nasa.gov

4 REPLIES 4
MargaretN
Respected Contributor

Re: HPE Federal Support?

Hi  Jeff,

This is the only phone number I found:  800-727-5472 on hpe.com:

http://government.hpe.com/callcenter.aspx?agencyid=1

Hope this works for you

MargaretN

MargaretN

JSpeegle
Occasional Visitor

Re: HPE Federal Support?

That's for pre-sales...

I need post-sales technical support.

At this point, I am dealing with an off-shore call center that does not have a clue how to support a US Federal customer.

MargaretN
Respected Contributor

Re: HPE Federal Support?

OK I am trying to locate someone for you

MargaretN

MargaretN
Respected Contributor

Re: HPE Federal Support?

My understanding is that someone from HPE is/has already contacted you now on this.
MargaretN

MargaretN