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07-04-2011 04:36 PM - last edited on 12-15-2014 06:54 PM by Maiko-I
07-04-2011 04:36 PM - last edited on 12-15-2014 06:54 PM by Maiko-I
SMC...is it working
Hello,
I have been trying to log a case for the last 2 weeks and it always fails with "this service is not yet available please try again later". Has anyone had success logging a case...I have tried several SAID's linked to my accountID but still no go
P.S. This thread has been moevd from Community Feedback & Suggestions to HP Support Center Feedback & Suggestions. - Hp Forum Moderator
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07-04-2011 09:20 PM
07-04-2011 09:20 PM
Re: SMC...is it working
Hi SantokhB,
I have a opened a case regarding SAID migration and it worked fine for me.
Did you use this page: http://h20565.www2.hp.com/portal/site/hpsc/public/help/contactHP/questions?
hth,
Stephan
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07-04-2011 09:23 PM
07-04-2011 09:23 PM
Re: SMC...is it working
Hi Stephan,
I have logged a case with them but as of yet no reply. If it worked for you then I will try using the SAID and then serial number
Cheers
Santokh
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07-04-2011 09:27 PM
07-04-2011 09:27 PM
Re: SMC...is it working
For me they forwarded it to EMEA to get the right guys on the call and it needed some time (1 or 2 Days), so perhaps it's the same for you.
Best,
Stephan