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HP moderator,Please read.

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Honored Contributor Honored Contributor

HP moderator,Please read.

Is HP Forums going through some changes?
The reason I ask is,when I log-in it does not keep my log-in info.We use to have a choice to save the log-in info.Now every time I answer a thread I have to log-in.
Also,I can't seem to access the sites content at times or the site itself.
Errors like:
Error while trying to search. Please search again.
( Error: james-30002 )

Surely I'm not the only one having this trouble
1 ACCEPTED SOLUTIONS
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

I have been seeing some strange error messages, also. I haven't had to login every time I make a post, however.
Intelligence is God given; Wisdom is the sum of our mistakes!
19 REPLIES
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

I have been seeing some strange error messages, also. I haven't had to login every time I make a post, however.
Intelligence is God given; Wisdom is the sum of our mistakes!
Acclaimed Contributor Acclaimed Contributor

Re: HP moderator,Please read.

I am getting the search error,too:
Error while trying to search. Please search again.
( Error: james-30002 )
``````````````````````
**Clicking the KUDOS star on the left is a way to say 'Thanks'**
*To help others find solutions, click 'Accept as Solution' on a Reply that solves your issue*
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

Wow I did not even choose the magical answer Icon. LOL
There's another example of the websites problems.
Moderator

Re: HP moderator,Please read.

Hi All,

Thanks for pointing the log-in error. We will notify this issue to appropriate team.

Dmhoo29,
The magical answer icon (rabbit icon) you see next to your thread because you have been assigned 10 points to the peers' posts. This is not a website performance issue.

Thanks,
Vajith
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

yes HP seems to have changed their cookie specs.

I have not had to log in for a long time but I have had to the last day or 2.


Great to hear it was reported though... it can be a pain in the ____



Rich
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

I couldn't login for 2 days and when i finally did login and reply I got an error message that the reply wouldn't be posted.
Valued Contributor Valued Contributor

Re: HP moderator,Please read.

Hi All, we are working on these issues. The forums and portal recently (Sunday) went through upgrades, things will stabilize soon. Sorry for any inconvenience.

Thanks,
Dan
Because life is not a spectator sport!
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

I notice we can't even search Business Customer Forums either.
ERROR:
(Error while trying to search. Please search again.)

( Error: james-30002 )
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

Also been receiving this error message and not even posting any sites.

Due to the presence of characters known to be used in Cross Site Scripting attacks, access is forbidden. This web site does not allow Urls which might include embedded HTML tags.
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

They know about these, just give it some time. I see them to.
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

Good job HP folks. I haven't seen the forum run this good since I began coming here in 2001. I am using Gutsy Gibbon, Linux and XP Pro and it is responding great.

Merry Christmas to all.
Intelligence is God given; Wisdom is the sum of our mistakes!
Acclaimed Contributor Acclaimed Contributor

Re: HP moderator,Please read.

Yes,performance has greatly increased and the login problem is better.
However the "search" feature when trying to find posts on the forum is still giving error sometimes.
There are still some dead driver links,perhaps some are just old links I have.

"Trying" to check on a new notebook battery today,I found the HP Parts link dead from this page:

http://h20239.www2.hp.com/techcenter/battery/index.htm
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**Clicking the KUDOS star on the left is a way to say 'Thanks'**
*To help others find solutions, click 'Accept as Solution' on a Reply that solves your issue*
Outstanding Contributor Outstanding Contributor

Re: HP moderator,Please read.

I am now having to login EVERY time I open up a new browser into the forum.
Prof Julie | Microsoft MVP Windows Phone Consumer
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

I think everyone has to.I know I do.
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

Okay,HP mods.You all need to reach your IT dept. and tell them to get on the ball with this Forums website.You can't navigate crap.
Everything is a DEAD LINK? You click and poof HTTP500 error or 404 Page Not Found.can't stay logged on.Wait a few minutes and you have to log in again.
C'mon guys/gals.It's time to plug the whole in the boat or let it sink all together.
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

Okay Mods,This place is getting worse.Who's working on this site? First Graders?

It can take up to 10 minutes for a thread to post or a reply to post.You have to log-in everytime you refresh the page now.
I spend more time logging in and trying to navigate the site than helping people.
You still cannot navigate to online help without ERROR 505,etc.
And if someone wants to navigate to purchase parts,another dead link.
C'mon Guys&Gals
Outstanding Contributor Outstanding Contributor

Re: HP moderator,Please read.

Things have been quite a pain lately. Things will straighten up briefly (even though I still have to log in ALL THE TIME), and I'll think things are settling down and then things will mess up again.

Prof Julie | Microsoft MVP Windows Phone Consumer
Honored Contributor Honored Contributor

Re: HP moderator,Please read.

Yep, forum ops are still Bad here, Dan G. & Gary C. It makes an already time intensive job, that much more time consuming, and not much fun anymore. Please crack the whip, firmly!
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Occasional Visitor

Re: HP moderator,Please read.

Hello dear HP team,

Just one question

How i can contact with Marketing department persons who responsible for Promotions in market.

Please send me any info.

Best regards,

Farkhod