Honored Contributor Honored Contributor
Re: Is it me or is HP support really bad now?
as you have a support contract, I would raise this within your company and your buyer, therby adding the buying power of your company. If this does not work, contact your HP Support Co-ordinator with examples.
Always ask to be kept in the loop and foloow up. Personally I have not had any problems with HP support, perhaps depends on how you get to talk to.
Good Luck.