Occasional Visitor
Re: Is it me or is HP support really bad now?
If you think that HP doesn't provide propper support to your company, it's partially your fault as well. If you're the one responsible, you should enforce the quality of the service you pay for by escallating the particular issue, you're not satisfied with.(If you're not, then you should notify someone who is) I'm sure after clarifying what exactly do you expect you would manage hp to give you support your business needs.