Honored Contributor
Re: Need help in fixing the alerting issue on sitescope 11.12

You have the answere there " I know there are 2 alerts configured, one is for good and other one is for Error ". As the alert condition is also set to good whenever the status of the monitor is returning to good state either from disabled/warning/error/warning state it will trigger email. Can you share the complete alert settings for these monitors.
May be you can configure a test monitor with same alert settings (one for error, one for good returning from disabled/warning... state ), you should get two mails for same monitor. One when it goes to error and other when it returns to good state.

 

--Sujith

Close the thread if your issue is resolved to make the thread meaningful and complete. Do show gratitude to people who helped you by assigning points.