Respected Contributor Respected Contributor
Re: Reconfirm on not-required field shows up as required

Try this,

In the Status Dependencies tab, select the request status and the field, then click on the Visible Yes, Editable Yes, Required No and Reconfirm Yes. Do this again if you have already done this. It may work. Sometimes we have got similar kind of issues on these status dependencies and it has worked out as well.