Frequent Advisor
License removal for end dated users

Hello All,

 

We noticed an issue with using the "Import Users" report in PPM. When a user is end dated by the report run, their license is not removed from the database side. From the workbench, you see the licenses unchecked, but if you query the database, to still shows they have their licenses.  We tried  running the "kRunCacheManager.sh" but still did not fix the issue. Has anyone run into this issue? Thanks for the input.

 

Jajcen