Occasional Advisor
Re: Has any worked on HPOO-ServiceNow Integration

There maybe a way to run RSFlowInvoke when a new ticket is created or in a state change to run a specific workflow.  You can research at http://wiki.servicenow.com/index.php?title=Main_Page.


What we have done is run a scheduled flow to periodically check for change tickets in Planning state that contain a specific user in the watch list.   When we find we we start processing the ticket with OO.