Trusted Contributor
Re: Upgrading Agent on Infrastructure and satellite servers

This is the response I received from our HP Premier Support Person.

 

"So far as I know, the core and satellite agents will be upgraded as needed by the installer. In any case, core agents should not be upgraded using the Agent Upgrade Tool, ADT/ODAD, or the Agent Upgrade Custom Extension. This is because even though core agents are used to “manage” the cores, they have a fundamentally different configuration from every other managed server in the mesh. Specifically, the core agents talk directly to the local core’s components, rather than talking to them through the gateway network, and those upgrade tools simply do not understand the special configuration required. There are other problems inherent in deleting/deactivating core agents that will break the core in some unpleasant ways."

 

Don