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thanks for the advice. That is what I figured, but i wanted to make sure. When creating the template...
by on ‎06-24-2010 08:06 AM
0 Replies 1841 Views
0 Replies
1841 Views
by on ‎06-23-2010 03:08 PM
0 Replies 1841 Views
0 Replies
1841 Views
Experts, I have SiteScope 10.11 and I have 300 or so monitors to create and have decided to use a...
by on ‎06-23-2010 03:04 PM Latest posted on ‎06-24-2010 08:06 AM by
4 Replies 1841 Views
4 Replies
1841 Views
Thomas had the perfect answer to solve this problem. After making the changes recommended i was able...
by on ‎06-18-2010 11:03 AM
0 Replies 532 Views
0 Replies
532 Views
Experts, I have installed SOA 3.20 successfully and can access the URL fine from the VM Server (l...
by on ‎06-16-2010 04:01 PM Latest posted on ‎06-18-2010 11:03 AM by
2 Replies 532 Views
2 Replies
532 Views
0 Replies
161 Views
the subroutine work great. i was able to get the problem resolved with your resolution. Thank you fo...
by on ‎03-19-2010 11:39 AM
0 Replies 161 Views
0 Replies
161 Views
John, the solution works to pull the subcategory screen but the subcategory form is not displaying a...
by on ‎03-19-2010 06:58 AM
0 Replies 161 Views
0 Replies
161 Views
I have service Manager 7.11 and when I create a new change (cm3r) ticket it asks me to select a cate...
by on ‎03-18-2010 10:48 AM Latest posted on ‎03-19-2010 11:59 AM by
5 Replies 161 Views
5 Replies
161 Views
Eugene. I was able to solve this issue by deleting some of the library files that seemed like they d...
by on ‎10-08-2009 01:11 PM
0 Replies 350 Views
0 Replies
350 Views
solved with custom java script IMClosure(); function IMClosure() { var Rel = new SCFile('scr...
by on ‎10-08-2009 01:00 PM
0 Replies 1098 Views
0 Replies
1098 Views
I have solved this problem with a custom javascript in java library and call the script from a sched...
by on ‎10-08-2009 12:59 PM
0 Replies 482 Views
0 Replies
482 Views
by on ‎09-18-2009 07:22 AM
0 Replies 337 Views
0 Replies
337 Views
Thanks Kut. I have created a script and Schedule record to schedule the script. I am having trouble ...
by on ‎09-11-2009 06:48 AM
0 Replies 482 Views
0 Replies
482 Views
resolved status was being updated in fc calculation. changed the condition in IM.close.incident reso...
by on ‎09-10-2009 10:22 AM
0 Replies 160 Views
0 Replies
160 Views
I am Using HP Service Manager 7.01.71 with IIA. I have been tasked to create a script that will clos...
by on ‎09-10-2009 10:19 AM Latest posted on ‎12-14-2010 01:05 AM by SHOHAIBALE
5 Replies 482 Views
5 Replies
482 Views
I am using HPSM 7.01 with IIA and i noticied that when an incident is resolved bringing it to the IM...
by on ‎08-12-2009 10:06 AM Latest posted on ‎05-03-2011 02:11 AM by Megha Agrawal
2 Replies 160 Views
2 Replies
160 Views
All- I am using HPSM 7.01 and would like to close "Resolved" incidents/interactions automatically af...
by on ‎08-05-2009 03:22 PM Latest posted on ‎10-08-2009 01:00 PM by
1 Reply 1098 Views
1 Reply
1098 Views
0 Replies
182 Views
by on ‎07-30-2009 07:36 AM
0 Replies 182 Views
0 Replies
182 Views