Failed drive on shelf, new drive not being seen

[Chris Fink]

I have Insight Manager point out a failed drive on a 4314(?) not sure of shelf model.

I have replaced the drive, but it doesn't light up. When I open ACU and click on the array for the drive set, the drives don't blink. I also set the drive itself to blink, through the management agents, and it doesn't.

I have also placed the drive in a different slot on the shelf and the ACU doesn't see it.

The server no longer has maintenance on it, so I'm wondering what I can check to rememdy this.

Thanks.

[Ian Vaughan]

HOwdy,
Is the drive itself a "known good" drive.
Can you put it in another server to see if it works?

I think the 4314 is now what's known as an MSA30 - 14 disks across stood on their sides & scsi attached.

Let us know how you get on
HTH
Ian

[eduard_7]

Hello Chris,

I have the same problem
Do yo know what is the problem?

Thanks