glancePlus startup error

[Andrew Chen_1]

Hi,

I am getting following error when I start up glance, any ideas where this thresholds file is.

Thanks for your help!

Welcome to GlancePlus







===================== GlancePlus Non-Fatal Error =====================

Version: GlancePlus C.02.15.00

User : syacam1 Date: Wed Apr 18 14:35:23

File : /crm/gp/source/glance/thresholds.c Line: 2019

System : kwehp0e B.11.00 9000/887



Cannot write to system thresholds file.

======================================================================

[Steffi Jones_1]

Hello,

you might want to check if $HOME is owned by the uid of the user.
It seems that the authentification code requires the user to be owner and with write access.

Hope that points you in the right direction,

Steffi Jones

[Andrew Chen_1]

Hi,

$HOME is owned by the user.

[Steffi Jones_1]

Hello,

one more thing I can think of is that there are multiple user ids with the same home group.

It is worth to look into uid and home directory permissions etc.

Do you get this error for every user?

Steffi Jones

[Andrew Chen_1]

Hi,

All the users are getting same error execept the root user. I have changed the permission to 777 on /home, but still getting same error.

[Andrew Chen_1]

Hi,

I think that the problem is caused by the older version of Glance that I have on the server. Thanks for your help.