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Re: help installing dds3 autoloader

 
Jerry Friend_1
Frequent Advisor

help installing dds3 autoloader

Hello,

Our full backups are now larger than we could fit on a single tape so we picked up an autoloader (HP A3716A.)

We are running HPUX 11.0

It's installed with an SE SCSI card (HP-PB 28642A) and ioscan shows the following

ext_bus 5 10/4/12 scsi1 CLAIMED INTERFACE HP 28655A - SE SCSI
ID=7
unknown -1 10/4/12.3 UNCLAIMED UNKNOWN HP C1537A
unknown -1 10/4/12.3.0 UNCLAIMED UNKNOWN HP C1537A
unknown -1 10/4/12.3.1 UNCLAIMED UNKNOWN HP C1557A
unknown -1 10/4/13 UNCLAIMED UNKNOWN HP 28655A - Parallel
Interface

what do I need to do to properly install this device and get it ready to use?

I have very little HPUX experience so, don't be afraid to keep any instructions idiot proof and hand holding is encouraged :)

Its not what you know that counts but, your willingness to learn.
12 REPLIES 12
Tim Nelson
Honored Contributor

Re: help installing dds3 autoloader

You will need to find a driver for this device ( indicated by the "unknown" )

If an HP device you may be able to find it on the HP Business Center " drivers and downloads" section.

The driver install will require a reboot.

OldSchool
Honored Contributor

Re: help installing dds3 autoloader

Hmmm...I used to have some of those. IIRC, you need to make sure that driver "schgr" is in the kernel. Also driver "stape" and / or "tape2" (i think).

sam -> kernel configuration -> drivers.

I believe that was all I needed. that was on L-class running 11.0.

I don't recall if there were separate switch setrings for the changer and the drive or not. If they are separate, make sure they aren't the same instance number
Alex Jenner
Advisor

Re: help installing dds3 autoloader

The following is a good document I have used for HP-UX 11.0 and 11.11.

Configuring HP-UX For Peripherals: HP 9000 Computers:
http://docs.hp.com/en/B2355-90698/index.html

The sections you need are:

Selecting Device Drivers for a Tape Device and Interface:
http://docs.hp.com/en/B2355-90698/ch07s01.html

Configuring HP-UX for a Tape Drive:
http://docs.hp.com/en/B2355-90698/ch07s02.html

However if you have existing SCSI tape drives then you should already have those correct tape drivers on the machine.

It also seems strange that ioscan is finding a C1537A and C1557A. Do these drives exist on your system? If they don't - then maybe the A3716A is being recognised as a C1537A or C1557A?

Do you know if HP-UX 11.0 supports the A3716A or does it need a patch?
whiteknight
Honored Contributor

Re: help installing dds3 autoloader


Jerry,

For Autoloader we need to make sure the scsi patches are all in


SCSI (c7XX)
PHKL_34186
FCMS
PHSS_23581
SCSI Pass-Thru (sctl)
PHKL_26398
Tape Driver (stape)
PHKL_35993

WK
Problem never ends, you must know how to fix it
Torsten.
Acclaimed Contributor

Re: help installing dds3 autoloader

For the tape drive you probably need to include the "tape2" driver into the kernel, because the HBA is HP-IB.
The robotics need "schgr", AFAIR.

Hope this helps!
Regards
Torsten.

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Jerry Friend_1
Frequent Advisor

Re: help installing dds3 autoloader

I have loaded all the drivers suggested, but, the device is still unclaimed. I am going to try the patches, and will probably call hp because we have hardware and software support.

We currently have a single dds3 tape drive and I suspect that is why the device is being labeled incorrectly as a C1537A I am not sure where the C1557A came into play.

Thanks for the repsonses, I will keep trying to resolve the issue and update as the issue evolves.
Its not what you know that counts but, your willingness to learn.
Torsten.
Acclaimed Contributor

Re: help installing dds3 autoloader

AFAIR the tape2 driver cannot work with a dds3 or newer tape, but this is the only driver that works with your HP-IB card.

Bad news, I know.

Hope this helps!
Regards
Torsten.

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Jerry Friend_1
Frequent Advisor

Re: help installing dds3 autoloader

does that mean that I need to use a different SCSI card than HP-PB SE SCSI 2 card?
Its not what you know that counts but, your willingness to learn.
Torsten.
Acclaimed Contributor

Re: help installing dds3 autoloader

Yes, but I think you can't.

What system do you have?


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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If you feel this was helpful please click the KUDOS! thumb below!