Firmwareupdate Error HPE DL380 Gen10 Eth 10Gb 2p 535FLR-T

[TQ12]

Hello
I get an update error if I try to update the firmware of an HPE Eth 10Gb 2p 535FLR-T in an DL380 Gen10.
It does not matter if I use the current SPP or if I try to update via iLO web.

Error message is: No matching target was for this update/upload

For the manual update I downloaded the same update file the SPP was trying to install from the HPE support website:
bcm226.1.107000.Optimized.pup.fwpkg

I also tried older versions then 226.1.107000. Resulted in the same error.
Installed firmware on the card is: 218.0.166000

Any ideas?
Thanks

[support_s]

System recommended content:

1. HPE ProLaint DL380 Gen10 Server Trusted Maintenance and Service Guide

2. HPE ProLiant DL380 Gen10-Datastores inaccessible after performing SPP SPP2021040.2021_0409.17 update via iLO Amplifier

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[shiva_jr]

Hi TQ12,
Installed model is supported by the Server ? 535FLR-T is not supported to DL380 Gen10 Server.
Following are the supporting Ethernet adapters for HPE ProLiant DL380 Gen10 Server. Refer quickspecs Page no. 60.
If the Model is supported by server.  Please provide the product number of Server and Ethernet adapter. We can dive in to the issue.

HPE Ethernet 1Gb 4-port FLR-T I350-T4V2 Adapter 665240-B21
HPE Ethernet 1Gb 4-port FLR-T BCM5719 Adapter 629135-B22
HPE FlexFabric 10Gb 2-port FLR-T 57810S Adapter 700759-B21
HPE FlexFabric 10Gb 2-port FLR-SFP+ 57810S Adapter 700751-B21
HPE Ethernet 10Gb 2-port FLR-T BCM57416 Adapter 817721-B21
HPE FlexFabric 10Gb 4-port FLR-T 57840S Adapter 764302-B21
HPE Ethernet 10Gb 2-port FLR-SFP+ BCM57414 Adapter P08440-B21
HPE Ethernet 10/25Gb 2-port FLR-SFP28 BCM57414 Adapter 817709-B21
HPE Ethernet 10/25Gb 2-port FLR-SFP28 MCX4121A-ACFT Adapter 817749-B21
HPE Ethernet 10Gb 2-port FLR-SFP+ X710-DA2 Adapter 727054-B21
HPE Ethernet 10Gb 2-port FLR-T X550-AT2 Adapter 817745-B21
HPE Ethernet 10/25Gb 2-port FLR-SFP28 QL41401-A2G Converged Network Adapter 867334-B21

Regards,
shiva_jr
Please mark as 'Accepted solution' if my post worked and award the 'Kudos'.

[thutchings]

Hello,

Can you provide some details on the currently installed firmware version on the NIC? The PLDM (FWPKG files) based updates will not work if the NIC is not already at the minimum required version:

Be noted that it needs the minimum version(NVM Image version 216.0.333011) for this firmware package, please refer to the following link to update firmware first.

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_c9c99d62694e4a6aa418b0a781

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_2502ce87e3ba481081daea7a6c

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_0d5f5f72693848838710781e5e

Regards

[TQ12]

The card is of course supported in the server.
It came directly from HPE with the card installed.
You can find it listed in the options parts list.

[TQ12]

Thanks.
We checked that of course already.
We are in the 218 version.

I have opened a support call because I think something with the card is wrong.
Other 1:1 identical servers accept the firmware without any problem.