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09-17-2015 07:00 AM
09-17-2015 07:00 AM
HP SmartSTart hangs at this screen upon booting... Help?
Trying to boot my DL380 G6 with the SmartSTart 8.70-B and it hangs at this screen: (please see attachment)
Anyone have any ideas?
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09-20-2015 10:59 PM
09-20-2015 10:59 PM
Re: HP SmartSTart hangs at this screen upon booting... Help?
Hi,
The hang may happen for few reasons, here are some workarounds:
- Check if the CD/DVD or ISO image is good.
- Remove any USB devices that are connected to the server except KB and Mouse.
- Remove any HBA cards if installed.
- Remove any third party PCI cards if installed.
- Clear NVRAM from System Maintenance Switch.
Thank You!
I am a HP employee
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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09-21-2015 07:53 AM
09-21-2015 07:53 AM
Re: HP SmartSTart hangs at this screen upon booting... Help?
Good morning Suman, and thanks for the reply!
- I checked the ISO, and it is good.
- I removed all USB devices except keyboard and mouse
- I removed the HBA card for the CACHE (512MB)
- I removed the PCI expansion card
- I cleared the NVRAM via the #6 maintenance switch.
I am still getting the same result. I have also tried other versions of the SmartStart CD, but no luck. They all seem to hang at the same screen.
What else can I try?
Thanks!