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ProLiant BL460c G7

 
SK81
Occasional Visitor

ProLiant BL460c G7

Hi Everyone, i am using a ProLiant BL460c G7 server keeps on freezing and getting below error message Fatal PCI Express Device Error PCI Slot? B00/D07/Foo 05_ and on the IML Log the error i am getting PCI bus Uncorrectable PCI Express Errr(Embeded device,Bus 0,Device 7, Function 0, Error status 0x00000020) please assist.

Regards.

Sandile Khumalo
Senior Technician (Pr Tech Eng)
SCADA Management
Network Operations & Support
Tx/Dx Building Duvha Power Station Witbank


4 REPLIES 4
Suman_1978
HPE Pro

Re: ProLiant BL460c G7

Hi,

If you have installed any new hardware like, Mezzanine card or controller card, please remove them and try to boot the server.

Here are some guides for help:
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c02498009
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c02500324

Thank You!
I work with HPE but opinions expressed here are mine.
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I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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SK81
Occasional Visitor

Re: ProLiant BL460c G7

Hi Suman_1978

Thanks for your prompt response, there was no new hardware installed.

Regards.

Sandile Khumalo
Senior Technician (Pr Tech Eng)
SCADA Management
Network Operations & Support
Tx/Dx Building Duvha Power Station Witbank


PZ4
HPE Pro

Re: ProLiant BL460c G7

Because ahs is not available  for GEN7 , finding out which is device 07, bus 00  is  difficult.

See:  HP ProLiant Servers - How to Decode Uncorrectable PCI Express Error (hpe.com)

You need then running Advanced Survey (via Insight Diagnostics) OR maybe you can get this information via the OS which is installed on the blade

Running Advanced Survey: HP ProLiant Server - Offline Diagnostics Log Collection for ProLiant G7 and below Servers (hpe.com) 

For BL460GEN6 there was a Advisory:  HP E5500 32TB MDL SAS LFF Messaging System - ProLiant BL460c G6 Server Installed with NC382m May Unexpectedly Reboot and Log the IML Entry Error: "Uncorrectable PCI Express Error (Embedded device, Bus 0, Device 7, Function 0, Error status 0x00000000)"

Hope this helps ....

 

I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
SK81
Occasional Visitor

Re: ProLiant BL460c G7

 
Sandile Khumalo
Senior Technician (Pr Tech Eng)
SCADA Management
Network Operations & Support
Tx/Dx Building Duvha Power Station Witbank