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2 weeks ago - last edited a week ago by support_s
2 weeks ago - last edited a week ago by support_s
iLo Storage Tab missing info
Hey
I recently updated two of my servers, a DL20 and a DL380 gen10 to the last version as of today (0 2nd May 2024), with the SSP ISO since the online update is broking for I dont know what reason (Always saying like the it's unreachable) then I was surprrised that the storage Tab dont show the details about the raid controller and the installed disk and instead show me just this :
Did anyone run into this or paid attension to it, and if please there anything to do that i might be missing to get it working as it was before, like this i mean :
Here is the info one of the two servers (all up to date and AMS installed) :
Regards
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2 weeks ago
2 weeks ago
Query: iLo Storage Tab missing info
System recommended content:
1. HPE iLO 5 Scripting and Command Line Guide | iLO embedded health settings
2. HPE iLO 5 Scripting and Command Line Guide | iLO ports
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2 weeks ago
2 weeks ago
Re: iLo Storage Tab missing info
Greetings!
Please downgrade the iLO firmware to 3.03 and check the result. If the issue gets resolved after downgrade then please log a support case for further investigation.
I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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2 weeks ago
2 weeks ago
Re: iLo Storage Tab missing info
Thank you for your replay.
The servers are in production for the moment so I can't do the Downgrade for now but I'll soon receive another DL380 to work on I will try the downgrafed on it and let you know
Best regards
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2 weeks ago
2 weeks ago
Re: iLo Storage Tab missing info
Merely downgrading the iLO firmware will not impact production. The iLO processor functions as an independent component within the server.
I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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2 weeks ago
2 weeks ago
Re: iLo Storage Tab missing info
I just downgraded it from 3.04 to 3.03 but nothing changed still the same result.
Best regards
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2 weeks ago
2 weeks ago
Re: iLo Storage Tab missing info
What is the operating system running on the server?
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2 weeks ago
2 weeks ago
Re: iLo Storage Tab missing info
Hi @BPSingh, as per the screenshot provided by the user the operating system running on the server is Windows 2019 Standard.
I am an HPE Employee
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2 weeks ago
2 weeks ago
Re: iLo Storage Tab missing info
Please log a support case so that the issue can be investigated further.
I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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a week ago - last edited Sunday by Sunitha_Mod
a week ago - last edited Sunday by Sunitha_Mod
Re: iLo Storage Tab missing info
@BPSingh Hi again
Here is a little update to my case. I just received a new server with the 3.03 update already installed so I guess i'll just go with that.
Now the problem I noticed is that in my previous servers it either tell me that the system can't detect drivers and I have to refresh the page. when I do so either it give me the same message or give that page with less info
The volumles are created and working well and the Drives too..
Cheking the new server I just get everything working fine as it should : am I missing something here !!!!
Best regards