Unable to Set Disk Thresholds in HPSIM 7.1

[Aaron Phillips_1]

I am trying to set the thresholds to:

• critical=90
• reset critical=89
• Warning=80
• Reset Warrning79
• Polling=120

But when I select "Run Now" the critical value resets to 1 and get the following error:

Production and test environments give the same error.

Version I am running:

Operating system: Windows Server 2008 R2

Version: Systems Insight Manager 7.1.0 - Windows

Build version: C.07.01.00.00

Build date: 2012-06-06 17:20

Patches:

Any help would be great.

[shocko]

Strange. Would seem like a bug. I'll try the same and see what I get . What browser version are you using?

[Jeff_L]

Same for me and worked fine in SIM7.0

I tried with IE8 and FF14.01

[shocko]

I have the same issue when testing. I'll take a look at the HTML/JS code and see whats being used to set this. It seems that the actual setting of the disk threshold is done by a java bean in the librray:

• com.hp.mx.core.tools.diskthresh

I decomplied it and the code is as follows:

 if ((critResVal >= critVal) && (critVal != 0))
    {
      addErrorMessage(getResourceString("error.critgtres"));
    }

This looks fine so the issue must be the values of critResVal and critValthat are being sent to the Java Engine. I'd imagine we'd need to enable some logging to see whats going on

[Aaron Phillips_1]

I have tried with:

• IE8
• IE9
• Chrome 20.0.1132.57

[shocko]

SIM is basically one big java application so it's something in the code rather than the browser.. It would take some time to trace through the layers and find the issue. The fact that SSL is being used makes it hard to see the raw HTTP posts that contain the parameters also. Someone from HP with code knowledege would probably know where to look immediately. Anyone from HP?

[HOGANLOVELLS]

Anyone from HP going to respond, send out a fix ?

New version more problems, what a surprise !!

[drpixel]

Hello,

There is an update that will be out soon. So let's wait (I have the same issue, as a workaround I connect on the SMH of some systems and put the treshold manually ... it's OK with a few systems, but I you have many ...)

But indeed, I have more problem with the 7.x version than with the 6.3.1

[BigEHead]

any word on when the fix will be out?

[drpixel]

Hello,

Well the update is now applied and it works.