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2 weeks ago - last edited a week ago by support_s
2 weeks ago - last edited a week ago by support_s
ProLiant DL360 Gen10 snmp cpqDaCntlrBoardStatus returns state 1 after firmware update
We have recently updated firmware to version u46_v1.90_(10/19/2023). After update snmp started to return 1 state (other) for set of oids about controller status:
1.3.6.1.4.1.232.3.2.2.1.1.10 SNMPv2-SMI::enterprises.232.3.2.2.1.1.10.12 = INTEGER: 1
1.3.6.1.4.1.232.3.2.2.1.1.12 SNMPv2-SMI::enterprises.232.3.2.2.1.1.12.12 = INTEGER: 1
And for hotspare disk:
1.3.6.1.4.1.232.3.2.5.1.1.6
...
SNMPv2-SMI::enterprises.232.3.2.5.1.1.6.12.8 = INTEGER: 1
As oid specification claims state 1 (other) is:
Indicates that the instrument agent does not recognize
the drive. You may need to upgrade your instrument agent
and/or driver software.
So the question is if we have to install/update/upgrade something else? May be controller firmware is upgraded separately?
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2 weeks ago
2 weeks ago
Re: ProLiant DL360 Gen10 snmp cpqDaCntlrBoardStatus returns state 1 after firmware update
On DL360 Gen10 with iLO 5, after upgrading the iLO firmware to version 3.00 or later (such as u46_v1.90_10/19/2023), it is expected behavior that some MIB entries in tables cpqDaCntrlTable, cpqDaLogDrvTable and cpqDaPhyDrvTable return status "other(1)" instead of "ok(2)" upon SNMP query. This change is due to iLO 5 backporting RDE storage support from iLO 6 starting with firmware v3.00. There is no need to install, update or upgrade any additional firmware like the controller firmware to address this. It is an expected behavior in iLO 5 v3.00 and later.
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a week ago
a week ago
Re: ProLiant DL360 Gen10 snmp cpqDaCntlrBoardStatus returns state 1 after firmware update
Lots of thanks for the answer, the situation became much more clearer for us!
Are we right assuming that in the case of the real problem with the ontroller or the drive - returning state by snmp will show this problem and will return us a state >= 3?
other (1)
Indicates that the instrument agent does not recognize the
status of the controller. You may need to upgrade the instrument
agent.
ok (2)
The array controller is operating properly.
generalFailure (3)
The array controller is failed.
cableProblem (4)
The array controller has a cable problem. Please check
all cable connections to this controller.
poweredOff (5)
The array controller is powered off. Please replace the
controller and restore power to the slot.