Problems with Colorado 5GB Internal Install

[Skip Gmeiner]

I am trying to install a Colorado 5GB Internal tape drive into a Windows 98 SE machine. I am using the 3.0.1 software (Cheyenne) and the tape drive is found and installed when the software is installed, but the drive is not assigned a drive letter, there is no drive available when I attempt to setup a backup job. Alos, within the Windows device manager there is a new SCSI device showing with a note that it is not working properly. The drive has an ATAPI connection. I try to install new drivers for this device from the Cd, but it always comes back with a yellow exclamation point in Device Manager.

[Tim Martin_3 · Accepted solution]

Skip-
You need to be using the Colorado Backup II software that has been recently discontinued by HP.

Get version 7 or higher and you should be in good shape for Win98SE.

Someone recently posted a link on this forum where you can still download it. It is no longer available on the HP website.

http://www.rountree-inc.com/downloads.html

I'm not sure if these downloads include the correct device drivers or not. However, I think those are still available on the HP website. Do a search on the HP website using your product number, probably C4354. Look inside the unit where the tape is inserted for a small white tag. It contains the product number.

Ti

[CA827767]

had the same fun problem for three days!
for win98 you need cbII version 8.1.
you can get a copy from the link on the previous post.
if this doesn't work you need to download "backup mypc" from www.veritas.com

[Skip Gmeiner]

Thanks for all the help. Problem solved.