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3 weeks ago - last edited 2 weeks ago by support_s
3 weeks ago - last edited 2 weeks ago by support_s
Hi all
With ILO5 version 3.00 Storage is OK
Then I was forced to upgrade ILO5 for this bug https://community.hpe.com/t5/proliant-servers-ml-dl-sl/ilo-5-3-00-dl380-gen10-cpqdaphydrvlocationstring-not-consistent/td-p/7213921
But with version 3.02 or 3.04 Storage information is not available
I have only found these Advisories about a similar issue :
- https://support.hpe.com/hpesc/public/docDisplay?docId=a00135452en_us&docLocale=en_US
- https://support.hpe.com/hpesc/public/docDisplay?docId=a00120849en_us&docLocale=en_US
This isssue is present in six servers, some with 24 HD some with only 3 HD.
Any solution ?
Thanks in advance
Solved! Go to Solution.
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3 weeks ago
3 weeks ago
Re: ILO 5 3.02 & 3.04 DL380 GEN10 - No drives were found in this system.You may need t
The same problem is NOT present in other servers, the only and significant difference is the version of the Smart Array P408i-a, in other words :
- ILO 5 3.04 and Smart Array P408i-a with Firmware 3.53 --> Storage information is NOT available
- ILO 5 3.04 and Smart Array P408i-a with Firmware 6.52 --> Storage information is available
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2 weeks ago
2 weeks ago
Re: ILO 5 3.02 & 3.04 DL380 GEN10 - No drives were found in this system.You may need t
Thank you for posting the query.
My suggestion is to update the controller firmware to the latest -
if the issue prevails, please log a case with support for log analysis.
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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2 weeks ago
2 weeks ago
SolutionTwo days ago I have update the Firmware of the Smart Array from 3.53 to the 6.52 version and with ILO 5 version 3.02 or 3.04 the storage information are now available, as I had previously assumed.
I forgot to update here....
Ciao
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2 weeks ago
2 weeks ago
Re: ILO 5 3.02 & 3.04 DL380 GEN10 - No drives were found in this system.You may ne
Hello @Marco Correnti Techno S,
That's excellent!
We are extremely glad to know the issue has been resolved. We appreciate you for keeping us updated.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]