topic Query: CPGs State Failed in HPE 3PAR StoreServ Storage

CPGs State Failed

MT9 — Fri, 06 Jun 2025 11:06:27 GMT

Hi Everyone

I need your support and its first time i post in this group, Our 3Par showing CPGs state Failed initial when our space was allocation reached to 98%,; we have clean the snapshot cleanup and clean the up the space and now the CPFG allocated space percentage came to 59% but still its showing in failed state

3Par Version : 7200c

Release version 3.2.2 (MU6)
Patches: P99,P107,P119,P131,P135,P139,P149,P154,P160,P162,P165,P166,P168

Component Name Version
CLI Server 3.2.2 (P165)
CLI Client 3.2.2
System Manager 3.2.2 (P165)
Kernel 3.2.2 (MU6)
TPD Kernel Code 3.2.2 (MU6)
TPD Kernel Patch 3.2.2 (P165)

Screenshot

Need your support to bring the cpg to normal state..

Regards
Touseef

Re: CPGs State Failed

Cali — Fri, 06 Jun 2025 06:08:23 GMT

Hi,

use "showpd -c" to check if there are still Uninit Chunklets.

If there are, wait until Uninit is 0.

If it is 0, try "compactcpg -f -pat *", and use showtask to see how long the compact runs.

Cali

Re: CPGs State Failed

MT9 — Fri, 06 Jun 2025 20:20:51 GMT

Hi Cali

thanks for your reply see the below screenshot

And showing 0 and we have run before compact cgp by right-clicking and clicking compact, and it has run for 5 to 10 minutes, but the state has not changed

thanks gards
Touseef.

Re: CPGs State Failed

Cali — Sun, 08 Jun 2025 20:53:22 GMT

showpd -c

Re: CPGs State Failed

veeyarvi — Mon, 09 Jun 2025 12:35:12 GMT

Hi MT9,

Please issue the below commands, to get the status refreshed.

cli%setsysmgr clear_cache

cli%setsmgr quite_restart

Regards,
Veeyaarvi

Re: CPGs State Failed

MT9 — Mon, 09 Jun 2025 16:05:41 GMT

Hi Cali

Showpd -c result.

Re: CPGs State Failed

MT9 — Mon, 09 Jun 2025 16:11:12 GMT

Hi Veeyaarvi

Any risk runing this command .

Re: CPGs State Failed

zahidanaseer98 — Mon, 09 Jun 2025 20:30:49 GMT

Hey Touseef, welcome to the group! Since you've already cleared space and the CPG is still in a failed state, maybe try running a checkhealth and then a servicemag start if needed. Sometimes a reboot of the management services also helps. Hope it gets back to normal soon!

Re: CPGs State Failed

MT9 — Tue, 10 Jun 2025 05:20:37 GMT

HI @zahidanaseer98,

We have run this command before see the screenshot below

Regards
Touseef

Re: CPGs State Failed

veeyarvi — Mon, 16 Jun 2025 09:02:21 GMT

Hi MT9,

No risk running the command normally - it will actually clear the cach so that the IMc will pick the correct status. By the way, IMC is no more supported for managing the array and you need to choose SSMC.

Regards,
Veeyaarvi

Query: CPGs State Failed

support_s — Fri, 20 Jun 2025 07:05:16 GMT

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