topic Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target. in HPE 3PAR StoreServ Storage

Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

victor-c — Thu, 20 Oct 2016 15:24:20 GMT

Hi, all

Could anybody help me to understand, where can be problem?

Then I try to create Remote Copy Group I receive error: Target STOR1 could not get info on secondary target.

Link between RC ports for both storages is ok.

Thank you in advance.

Victor

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Cali — Fri, 21 Oct 2016 06:29:38 GMT

What is the State of: showrctransport -rcfc

Is it "Ready"?

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

victor-c — Fri, 21 Oct 2016 07:46:24 GMT

Hi,

I have Remote Copy via IP ports.

3PARSTOR1 cli% showrctransport -rcip
N:S:P State HwAddr IPAddress PeerIPAddress Netmask Gateway MTU Rate Duplex
0:3:1 ready 941882442D99 192.168.254.11 192.168.255.11 255.255.255.0 192.168.254.1 1500 1Gbps Full
1:3:1 ready 941882442C1D 192.168.254.12 192.168.255.12 255.255.255.0 192.168.254.1 1500 1Gbps Full
3PARSTOR1 cli%

3PARSTOR2 cli% showrctransport -rcip
N:S:P State HwAddr IPAddress PeerIPAddress Netmask Gateway MTU Rate Duplex
0:3:1 ready 941882442FED 192.168.255.11 192.168.254.11 255.255.255.0 192.168.255.1 1500 1Gbps Full
1:3:1 ready 941882442D0D 192.168.255.12 192.168.254.12 255.255.255.0 192.168.255.1 1500 1Gbps Full
3PARSTOR2 cli%

When use "create configuration wizard" links and targets are created but RemoteCopy Group - no. Then I try to create manual RC Group - the result is same.

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Sheldon Smith — Fri, 21 Oct 2016 15:06:03 GMT

With either management GUI (IMC or SSMC), the GUI has to be connected to both systems.

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

victor-c — Fri, 21 Oct 2016 15:09:41 GMT

I use management console and see both storages.

Do you have other idea? Management interfaces need to see each other? is it obligatory?

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Sheldon Smith — Mon, 24 Oct 2016 13:22:19 GMT

No, the Management interfaces do not need to see each other. In what subnets are the Management interfaces?

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

victor-c — Mon, 24 Oct 2016 15:31:19 GMT

Hi,

Each storage in separate VLAN with mask /24.

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Sheldon Smith — Mon, 24 Oct 2016 16:10:58 GMT

That's not the question. The RCIP ports for 3PARSTOR1 are in the 192.168.254 subnet. The ports for 3PARSTOR2 are in the 192.168.255 subnet.
In what subnet is the 3PARSTOR1 management IP? In what subnet is the 3PARSTOR2 management IP?

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

victor-c — Mon, 24 Oct 2016 20:02:10 GMT

Hi,
Stor1 in 1st DataCenter: mgmt vlan 192.168.0.0/24 rc vlan 192.168.254.0/24

Stor2 in 2nd DataCenter: mgmt vlan 192.168.2.0/24 rc vlan 192.168.255.0/24

Exist any limitations?
Thanks in advance

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Sheldon Smith — Wed, 26 Oct 2016 13:34:40 GMT

The only limitation is that a system's management subnet and RCIP subnet be different which yours are.

Sorry, I don't see the problem just chatting in the Community. You should contact HPE Support.

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

Ozzie_Castillo — Wed, 16 Nov 2016 01:24:52 GMT

Victor, what 3PAR OS is running on each of those systems? It may be related to incompatible firmware on the array, i.e. running versions too far apart.

Re: Create Remote Copy Group, error: Target STOR1 could not get info on secondary target.

victor-c — Wed, 16 Nov 2016 07:58:34 GMT

Hi,

both are with same version, It is new devices form CZ manufacture.