topic Re: reset defult password console in HPE 3PAR StoreServ Storage

reset defult password console

arashk — Tue, 27 Dec 2016 14:36:51 GMT

hi guys

i cant login to console (mfg port) with defult password(user: console pass: cmp43pd) after successful upgrade to os ver: 3.2.2.390-EMU2 on to 3par 7400

how to change this password becuse i need to wipe 2 storage 7400 and this problem exists on both devices.

i can connect to storage with ssh and 3par sccm

please guide me

Re: reset defult password console

Cali — Tue, 27 Dec 2016 15:46:52 GMT

After the Update, the Password is now encypted.

You can Call the Support and they give you a Time-Stamped One-Time Password.

Re: reset defult password console

arashk — Wed, 28 Dec 2016 06:45:47 GMT

tnx for answer my friend

If we consider this scenario is correct.
So why the password is changed? For some reason I can't contact to help center.
Can you send on this link reference?or another way to solve this problem?

Re: Reset StoreServ default console password

Dennis Handly — Wed, 28 Dec 2016 06:56:06 GMT

>So why the password is changed?

See Cali's previous reply in this post:

https://community.hpe.com/t5/3PAR-StoreServ-Storage/3PAR-Storserv-8000-IP-address-and-console-password-unknown-Reset/m-p/6915808

Re: Reset StoreServ default console password

Cali — Wed, 28 Dec 2016 08:45:08 GMT

In the Past the Serial Login use a public known password.

So everyone who have Serial Access can login to the System.

Some Customer using "Serial to LAN" converter.

This Issue was fixed ba a Firmware Update, now after the Setup, the Password is encrypted.

Re: reset defult password console

Furshet — Tue, 03 Jan 2017 10:21:31 GMT

There is one option to reset password. Contact me via PM.

Re: reset defult password console

Alex rogozin — Wed, 20 Feb 2019 21:18:48 GMT

same issue here - have 8440 with unknown passwords; boot loader has a password as well so root password is not easy to reset.

i could take out sata ssd boot disk and stick it into another pc, but perhaps somebody has less invasive solution?

many thanks!

Re: reset defult password console

smartanas — Wed, 17 May 2023 05:55:13 GMT

dear sir

kindly informed you that we have issue for acces 3par 8200 with user console

3PAR(R) InForm(tm) OS 3.3.1.648 MXN6092BLR-1 ttyS0
MXN6092BLR-1 login:
3PAR(R) InForm(tm) OS 3.3.1.648 MXN6092BLR-1 ttyS0
MXN6092BLR-1 login: console
Password:
Password:

and ssmc user 3paradm

please help me

mahmoud gad

**~~personal info erased~~**

Re: reset defult password console

Bertram Stoeckler — Tue, 16 May 2023 06:19:24 GMT

I am afraid that you will need to contact HPE support to get help.

Default root- or console- access is, for good reasons, not shared, or simply not available ( usually a time-based password, only available to HPE-support people ) as this would be a security hole.

Re: reset defult password console

Mahesh202 — Tue, 16 May 2023 07:29:46 GMT

Hi Arashk

I request you to have a look couple of videos listed below using the URLs on how to reset the password.

Hope this helps.!!

Regards
Mahesh.

Re: reset defult password console

smartanas — Tue, 23 May 2023 09:44:36 GMT

@Mahesh202

thanks for replay

but i need to reset 3par consle user when connected to mfg cable with cli or putty

and reset user 3paradm

idont have service processor connected to reset users

Re: reset defult password console

Satish04 — Thu, 25 May 2023 12:47:35 GMT

Hi smartanas,

Without Service Processor, it is not possible to reset the password for 3paradm.
So, please contact HPE Tech support to resolve the issue.

Hope this helps.

Regards,
Satish

Re: reset defult password console

smartanas — Sun, 28 May 2023 05:50:23 GMT

please help me to reset 3paradm or console users to can manage my 3par8200 storage

Re: reset defult password console

Cali — Sun, 28 May 2023 18:24:09 GMT

Call HPE Support, this is in that Case the only way.
They can generate a temporary short term root password and reset the 3paradm password.
Cali

Re: reset defult password console

Mike Texter — Wed, 08 Oct 2025 17:56:59 GMT

Can someone with a HPE support contract give the TLDV version of these videos? They're not viewable by us peons

Re: reset defult password console

Cali — Wed, 08 Oct 2025 21:45:08 GMT

Hi,

these videos will not help you.
The first only showing how to reset the Password of the Service Processor VM by Mail, not the Storage Password.

The second showing how to change the Password of a User Account, inside the SSMC.

If you have no access to the Storage, you will need Support assistance.

Cali