topic Re: Upgrade 3PAR to 3.3.1 (how hard can it be?) in HPE 3PAR StoreServ Storage

Upgrade 3PAR to 3.3.1 (how hard can it be?)

vmuniverse — Mon, 11 Sep 2017 15:46:25 GMT

I want to upgrade my 3PAR tot the latest firmware (3.3.1) but I'm stuck in a catch 22.

We're currently running 3.2.2 MU4 with Hyper-V VSP 4.4

When I use the latest VSP 5.0 for Hyper-V and try to upgrade to 3.3.1 it says that the firmware needs to be 3.3.1 or higher. When we try to upgrade the firmware with Hyper-V VSP 4.4 it says we need SP 5.0 or higher!

I have loaded U009 into the VSP 4.4.

I also read that you first need to upgrade to SP 4.5, but there's no VSP 4.5 (only for physical Service Processor)

How can I upgrade to 3.3.1? I'm lost here.

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Dennis Handly — Mon, 11 Sep 2017 17:37:13 GMT

Yes, you need to upgrade to a newer SP 4.x and then the process of upgrades needs SP 5.x.

Not sure why you can't get 4.5 for VSP.

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Gary_L — Mon, 11 Sep 2017 17:45:22 GMT

Should have to upgrade to 4.5, then upgrade to 331 and then upgrade to sp5.0.

The designation on the download for the SP should only matter for rebuilds, the 4.5 physical should be fine for you to upgrade from 4.4 to 4.5 even if it is a vsp.

Should call in and have support assist you, there are many checks that they perform to help prevent issues.

Gary

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

vmuniverse — Mon, 11 Sep 2017 21:03:50 GMT

Ok, I have tried to upgrade to 4.5, but it gives me an error saying that 3parcust hasn't enough permission to upgrade.

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

vmuniverse — Tue, 12 Sep 2017 06:25:53 GMT

It says:

ERROR Upgrade from current SP version SP-4.4.0 to SP version 4.5.0 is not supported for user 3parcust

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

yapkl — Tue, 12 Sep 2017 06:28:16 GMT

You need to contact HPE Support for this.

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

vmuniverse — Tue, 12 Sep 2017 07:05:19 GMT

Thank you for this, but perhaps it is something I have overlooked.

It's strange that the 3PARCUST has not sufficient rights. Any input here on the forum is wellcome.

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Cali — Tue, 12 Sep 2017 08:07:32 GMT

If you are inexperienced with the Process and even did not read the Manual than it is better to let HPE do the Update.

If you read the Manual, you will notice that you need 4.5 and the Update can not be done with the GUI and you need a higher priv. User (spvar for example).

This Update is a major Step and not as easy as the Past.

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

vmuniverse — Tue, 12 Sep 2017 10:59:53 GMT

To which manual are you referring?

I have read the release notes and user guides

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Cali — Tue, 12 Sep 2017 11:33:47 GMT

From "HPE 3PAR Service Processor Software 5.0 Release Notes"

This release is supported with the HPE 3PAR Operating System version 3.3.1.
Upgrading from SP 4.5 to 5.0 is supported through SPMAINT only, and the upgrade must be performed by HPE service personnel.

From "3par storeserv upgrade matrix" (SPOCK)
Upgrade to SP 4.5 MU1 > Upgrade to 3.3.1 MU1 > Upgrade to SP 5.0.1 with latest patch

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

vmuniverse — Sat, 16 Sep 2017 07:56:56 GMT

Ok, I have upgraded mu VSP 4.4 to 4.5

I installed U009 patch

After that I upgraded my 3PAR firmware to 3.3.1

After that I reinstalled my VSP with 5.0.1

After that I installed the latest patches

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

fantazma — Tue, 24 Oct 2017 22:41:49 GMT

Great. Thank you vmuniverse. Your answer helepd me.

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Bosko Kecman — Thu, 10 May 2018 21:02:27 GMT

Hi,

What is procedure for install of U009 upgrafe tool.

Regards
Bosko

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Cali — Fri, 11 May 2018 07:26:49 GMT

Simply Install it as any other 3PAR Patch.

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Sanja1 — Mon, 04 Jun 2018 09:47:01 GMT

Can someone write me right steps to upgrade from 3.2.2.612 + P56,P59,P84,P85,P91,P92,P9 + SP-4.4.0.GA-58 to 3.3.1

thx in advanced :)

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Torsten. — Mon, 04 Jun 2018 09:58:17 GMT

Why do you need 3.3.1?

You should really discuss this with HPE support, you know this

https://community.hpe.com/t5/3PAR-StoreServ-Storage/Demo-video-for-3PAR-OS-3-3-1-patch-update/m-p/7007816#M4303

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Gopikannan — Tue, 13 Aug 2019 17:20:13 GMT

Hi, i updated to 4.5MU5 physical SP , since VSP is not available. After updating to 4.5 i tried updating the 3par from 3.2.2 to 3.3.1. when i clicked Update HPE 3PAR OS from SPOCC, there is no option available to update 3PAR OS.

am seeing

Version

could not determine version info

status no past update information available

Can someone please help?

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Torsten. — Tue, 13 Aug 2019 20:23:53 GMT

For updating SP from 4.4 to 4.5 you always need the physical image, even for vSP.

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Gopikannan — Tue, 13 Aug 2019 20:27:14 GMT

Hi Torsten, I updated to SP 4.5 MU5 but after that am not able to update the 3PAR OS from 3.2.2 to 3.3.1 Thanks, Gopi

Re: Upgrade 3PAR to 3.3.1 (how hard can it be?)

Torsten. — Tue, 13 Aug 2019 21:17:50 GMT

Please create your own thread.