topic Re: Cannot log into 3PAR console in HPE 3PAR StoreServ Storage

Cannot log into 3PAR console

eselfor — Wed, 22 Aug 2018 14:56:32 GMT

Hi,

I'm new to 3PAR. I have been trying to add an uninitialized storeserv 8440 to the SP. The process failed, with one error stating " please enure SP is on same network as the specified Storage System". Trouble is I do not know how to change Storage system IP address. I have tried unsucessfully to connect through the console:

3PAR(R) InForm(tm) OS 3.2.2.709 (none) ttyS0

(none) login: console

I have received console password from HP, but there is no prompt for password input. How do I change IP on storeserv?

Re: Cannot log into 3PAR console

giladzzz — Thu, 23 Aug 2018 08:51:53 GMT

is this a new system or do you just want to change IP

of existing system.

if it is new SVP looks for it with broadcast on the same subnet.

you can allways connect with serial console and run OOTB from there.

the username is console and password is cmp43pd

this password will not work once system is initilized.

if you just want to change IP address you can connect with serial console and use

your regular username password

and run commands “setnet startaddr oldip newip newnetmask”
· Then “setnet startgateway newgateway”
· Then “setnet finish -f”

Regards

give a KUDO if this helps

Re: Cannot log into 3PAR console

eselfor — Thu, 23 Aug 2018 09:43:07 GMT

It is a new installation, but unfortunately SP is not able to discover storeserv. I have tried to run OOTB from serial port but default login credentials don't work.. Then I tried using username "console", having received password from HP. The system does not display prompt for password and times out after about 30 seconds:

3PAR(R) InForm(tm) OS 3.2.2.709 (none) ttyS0

(none) login: console

There are two issues: I have no idea what storeserv IP address and login credentials are.

Re: Cannot log into 3PAR console

giladzzz — Thu, 23 Aug 2018 10:10:03 GMT

it seems your system is not new

because your default credentials are not working

so you need a password from HPE that is valid for 1 hour

and then you need to copy it from your mail

Regards

Re: Cannot log into 3PAR console

Jorge_Puentes — Sat, 10 Nov 2018 02:20:29 GMT

Hi, I had the same issue.

I had 2 3PAR's 8400. But the person that installed these ones mixed the cages. Please note too that button start with cage0 with nodes 0 and 1, next cage1 with nodes 2 and3.

Regards,