topic Re: Java Null Pointer Exception while creating NFS Share in HPE 3PAR StoreServ Storage

Java Null Pointer Exception while creating NFS Share

B_Venkatesh — Wed, 22 Jan 2020 13:34:18 GMT

Hi, Team,

While creating NFS Share i am getting java.nullPointer Exception, Both from SSMC and CLI

Any solution Please Details as below

Release version 3.3.1 (MU2)
Patches: P32,P34,P40,P45,P51,P52,P60

Component Name Version
CLI Server 3.3.1 (P51)
CLI Client 3.3.1
System Manager 3.3.1 (P51)
Kernel 3.3.1 (MU2)
TPD Kernel Code 3.3.1 (MU2)
TPD Kernel Patch 3.3.1 (P51)

Re: Java Null Pointer Exception while creating NFS Share

Bertram Stoeckler — Wed, 22 Jan 2020 14:18:55 GMT

Can you pls provide the cli-command that is failing along with the error-message.

Is this reproducible. Does it always fail ? Did it work before ? Can you failover the fpg and test on the other node ?

Can you please provide the output of "showfs"

Re: Java Null Pointer Exception while creating NFS Share

B_Venkatesh — Wed, 22 Jan 2020 14:51:11 GMT

This is the new 20800 Box and creating NFS first time, there is no problem with SMB shares..

I traied to failover to node1 and tried same error. first i tried ssmc gui same error later i did it from cli also same error

command used: createfshare nfs -options rw -fstore my_store myvfs myshare

Thanks for response.

Re: Java Null Pointer Exception while creating NFS Share

Bertram Stoeckler — Wed, 22 Jan 2020 15:27:42 GMT

Can you please paste the error-output that you get when running the command.

Can you also please paste the "showfs" output.

Re: Java Null Pointer Exception while creating NFS Share

B_Venkatesh — Thu, 23 Jan 2020 10:15:33 GMT

3par20K8 cli%
3par20K8 cli%
3par20K8 cli% createfshare nfs -options rw -fstore VNX_NFS_Store ADANAS20K PLM
java.lang.NullPointerException
3par20K8 cli%
3par20K8 cli%
3par20K8 cli% showfs
Node FSNode State Active InCluster -----Version----- ---N:S:P--- BondMode MTU
0 Yes Running Yes Yes 1.4.2.40-20171006 0:6:2,0:6:1 1 1500
1 Yes Running No Yes 1.4.2.40-20171006 1:6:2,1:6:1 1 1500
--------------------------------------------------------------------------------
2 total
3par20K8 cli%

Re: Java Null Pointer Exception while creating NFS Share

Bertram Stoeckler — Thu, 23 Jan 2020 13:32:35 GMT

Please open a support case to get further analysis done, or let the system been upgraded to "3.3.1 MU3 plus patch 107".

This will update FilePersona to the latest 1.5.6-Version.

Re: Java Null Pointer Exception while creating NFS Share

B_Venkatesh — Thu, 23 Jan 2020 14:52:21 GMT

Thakyou Stoeckler for support, Just now i opend a case for upgrade.